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Jim Gilmore - State Farm Insurance Agent
- Insurance
- Overland Park, KS
About this business
Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
Location details
11009 Metcalf Ave, Overland Park, KS, 66210, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
In 12/12/22 I was contacted by a sales rep that sounded honest, and forthright. My previous auto insurance had increased by $100, and was shopping for a better deal. So I got contacted via text and a phone call on a "great deal," I was quoted $299.00. I did not sign anything, or give any money up front. The Rep., said he would contact my previous insurance company to cancel, or I could. I told him I would. Next I received my renters insurance, but the policy never arrived, this is after waiting for more than a week. All I ha... read more
My car was hit in a parking lot while i was in a store. Of course no one left a note. I turned in a claim to State Farm. I have a $500 deductable the claim was for $1515. They will only pay $550. They are trying to make me get the repair done somewhere other than the dealership where i bought the car. I TRUST the dealership and the quality of their work. But State Farm is literally trying to force me to get the repair done where THEY want because its cheaper. I do not wish to have shoddy work done on my new vehicle just to m... read more
Business response:
Thank you for the opportunity to reply to your correspondence dated January 10, 2023. While we cannot share specific details in the public response, our Claims Department contacted the complainant on January 10, 2023, to address her concerns. We have reached a satisfactory resolution of this matter with the consumer.
Scammers. Their insured hit my vehicle from behind and they denied my claim.
If I could give them 0 stars I would. I switched to State Farm not even a year ago. A deer hit my Jeep yes hit ME and then months later my son totaled my other car which only had liability and they have the nerve to not renew me. Seriously?!? Ive been driving for more than 30 years and never ever have had an insurance company drop me. Like it’s my fault a deer hit me. I have never had an accident that was my fault ever. After all the money I pay for insurance and I have 2 claims which one wasn’t my fault but the other one wa... read more
If they had an option for no stars I would choose that one. How they have an A+ rating with their low reviews is a mystery. They must be spending a lot of money paying BBB for that rating than spend the money on claims people who actually want to work and help. The claims department is filled with people who hate their job and it shows. They need to be better and be there for their costumers when it comes to a claim. A claim is hard enough to manage already but when there is not support from claims, Then all state farm is do... read more
Business response:
Thank you for the opportunity to reply to your correspondence dated January 5,2023. While we cannot share specific details in this public response, our Claims Department contacted the complainant on January 6, 2023, to address her concerns. We were unable to resolve this matter to the consumer's satisfaction, but will review and consider new information if presented.
Trouble customer service on 800 number they quoted me one price then they bait and switch
Do not use the towing claim. My insurance was not renewed due to 3 towing claims in 2 years and the driving records of 2 other people that used to live with me, one who had a coverage claim almost 4 years ago and one with a claim, 2 and a half years ago!
I could not be more disappointed by my experience with State Farm. In October, one of their customers hit my car while it was parked, causing significant damage. All parties agreed he was at-fault and State Farm towed the car to a body shop for repairs. Fast forward to January and I still do not have my car due to a back-ordered part. State Farm originally agreed to cover the rental car for a month, but I've spent hours of my life calling them EVERY WEEK since the end of October to extend my rental coverage. Today, even thou... read more
I belong to State Farm in ******** with Phillip pool and all I can say is they are awesome I been with them for a minuet for the most part paid my bill on time with a couple hiccups here and there. Today I got home from work hands full of groceries and food from work. I locked my keys in my car and could t get in my apartment tired to use the app to set up a locksmith and my wallets in the car called Lucy at the Phillip Pool office and she personally called a locksmith in my neighbor hood found one the cost was 40 bucks I di... read more
Frequently asked questions about Jim Gilmore - State Farm Insurance Agent
How is Jim Gilmore - State Farm Insurance Agent rated?
Jim Gilmore - State Farm Insurance Agent has a 1.2 star rating with 1,412 reviews.
When is Jim Gilmore - State Farm Insurance Agent open?
Jim Gilmore - State Farm Insurance Agent is closed now. It will open tomorrow at 9:00 a.m.
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