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Jim Gilmore - State Farm Insurance Agent
- Insurance
- Overland Park, KS
About this business
Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
Location details
11009 Metcalf Ave, Overland Park, KS, 66210, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
They charge me a lot, from 40 bucks a month to over 100 for no reason. I formally requested information about the facts. 1: State Farm had not responded. 2:The Agent Amanda Christiansen, had not responded. 3: I went to check my account, and now is blocked. If they charge me without contacting me, I guess will have to see how to a court case. They used to be good, seen like they getting crappy and not responding to their customer. I demand some actions / respond from them, before I take any action(s) Agent Amanda Christiansen... read more
It's been 4 weeks since a State Farms customer hit my wife while driving through an intersection. State Farms has been impossible to deal with and tried to pass blame, even though the police showed the woman at fault. We have yet to receive as much as the towing charge back let alone a settlement of the accident. I have not been a fan of State Farms since the 70s.
Business response:
To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated January 4, 2023. While we cannot share specific details in this public response, our Claims Department contacted the complainant on January 6, 2023, to address her concerns. We have reached a satisfactory resolution of this matter with the consumer. Sincerely, Property Claims Department 1-800-State Farm (1-800-782-8332) State Farm Mutual Insurance Company
State Farm is horrible!!!! They are there every month to take my payment quickly . But when I file a claim on my weather damage roof to be replaced they are quick to deny me.
About a month ago my sons car broke down on the side of the highway. It took State Farm 5 hours to get a tow truck there. It is completely unacceptable for it to take 5 hours. We live in the ******* metropolitan area with hundreds of tow truck companies available. He was on the side of an extremely dangerous highway and his life was in danger. I talked to customer service that night and they tried to get someone there sooner but I talked to about 4 different people and kept getting transferred. It took about 45 minutes to ta... read more
If I could give a zero star review I would. I hope State Farm listens and looks up the call. On December 31, 2022 at 11:00- 11:25 Am (Mountain time) I spoke to Nicole about my issues on signing documents for auto insurance, she explained to me that the site was down. I expressed calmly that it's frustrating for me and that it's not a good start to the relationship between State Farm and me because I just switched. The attitude she gave me after that comment was the lines of " Take my two options that I have given you or kick... read more
After being in an accident caused by a driver with State Farm insurance, I have had the worst experience ever with an insurance company with this whole ordeal. After my insurance company determined the State Farm driver is at fault and owes for the damages, I was responsible for every step of making sure things were taken care of. Other insurance companies were very helpful in the process but State Farm was not communicative and had a different person for every phone call made, no consistency. After searching myself for a re... read more
My first and last experience with State Farm. Several mistakes made. I have 2 cars and 2 homes. They billed me twice on each home, an honest mistake. But they denied it despite me having my **** statement in front of me showing the double charges. Soon after, I receive another bill in the mail for an add on charge for my second home. There is no explanation what it covers and I had no warning of this added charge. I tried to change insurance agents within State Farm as I found someone nearby with good reviews. I notified my ... read more
Business response:
Thank you for the opportunity to reply to your correspondence dated January 3, 2023. While we cannot share specific details in this public response, our Agent Office contacted the complainant on December 30, 2022, to address his concerns. We have reached a satisfactory resolution of this matter with the consumer.
Trash company. I am having to call every day to get an update on my claim and they are trying their hardest to not take responsibility for their insured. Supposedly they say they attempt to contact their insured but one of the call center agents said they don’t call every day. There is no telling if they are actually making attempts to resolve this issue.
Business response:
RE: BBB ID #***** To Whom it May Concern: Thank you for the opportunity to reply to your correspondence dated January 3, 2023. While we cannot share specific details in this public response, our Claims Department contacted the complainant on December 30, 2022, to address his concerns. We are continuing to work with the consumer to resolve this matter. Sincerely, Auto Claims - Property Complex 1-800-State Farm (1-800-782-8332) State Farm Mutual Automobile Insurance Co.
I was driving eastbound, straight on the very left lane on ****** ****** Rd. passing through the ********** Dr. intersection. My light was green. A car came out of the ****** ****** Mountain parking lot. On a red traffic side on her, she made a right turn while cutting onto my lane (a two-lane road on each side). She hit my passenger side front and rear doors. This is denied by Statefarm insurance as there is no video footage (!!!!) of the accident and no witnesses. There is no wonder their review rate is next to zero (there... read more
Frequently asked questions about Jim Gilmore - State Farm Insurance Agent
How is Jim Gilmore - State Farm Insurance Agent rated?
Jim Gilmore - State Farm Insurance Agent has a 1.2 star rating with 1,412 reviews.
When is Jim Gilmore - State Farm Insurance Agent open?
Jim Gilmore - State Farm Insurance Agent is closed now. It will open tomorrow at 9:00 a.m.
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