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Jim Gilmore - State Farm Insurance Agent
- Insurance
- Overland Park, KS
About this business
Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
Location details
11009 Metcalf Ave, Overland Park, KS, 66210, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
State Farm is not a good neighbor. They are absolutely the worst! After a recent hail storm that affected a 1 to 2 block radius around my house my home was devastated. I have asphalt coming off my roof when it rains, my plant collection was shredded, and my house looks like its been hit by bullets. State Farm denied my claim. To add insult to injury more than half (22 so far) of the surrounding homes-not covered by State Farm are currently in the process of having their roofs replaced and homes painted. Terrible company.
On the Auto Insurance side, 1 star only because I couldn't proceed with no stars. My review is for State Farm, not the earnest, patient, and courteous service reps. State Farm's availability to the customer is well protected behind an automated attendant that can take 5 - 10 minutes to navigate, that repeatedly directs you to use the app, only to find out your gut was right and you can't get the answers you need or the person you need to talk to via the app. If you persist with the phone call and manage to get connected to t... read more
State Farm dropped me after I asked i if i was covered for roof leak and my pool collapsed. Mind you I asked my agent only They said no . I had roof replaced out of pocket which ai expected $17,000 and replaced pool as they don’t offer above ground pool coverage . The sheet rock and paint were also done by me as I have A$5,000 deductible. My house has new pool new siding new roof new deck and I never received a cent I just wanted to know if anything was covered and now they are dropping me . I would give zero stars but not a... read more
statefarm is horrible and lied to me about my cancellation date,THEY SENT ME A CANCELLATION NOTICE FOR JANUARY 17 2023 AND THEN CANCELLED IT ON DECEMBER 1 2022. THE MANANGER HUNG UP ON ME AND BASCIALLY TOLD ME I SHOULD HAVE PAID THE BILL ON TIME,THIS IS THE JOANN COATES OFFICE AND I WILL GIVE THEM A MINUS ZERO HERE IS THE ADDRESS; **** ****** ** ******** ** ***** Demetria ******** WAS THE AGENT THAT WAS NASTY AND HUNG UP ON ME AND WOULD NEVER HAVE JOANNE TO CALL ME
If I could give zero stars I would!! The lady who hit us had State Farm. It has been well over a month to resolve the issue and they still haven’t resolved it. The claims adjuster contacted me one time within this whole ordeal and that was due to the fact that there was an urgent message sent to his supervisor. I have literally had to call at least 20 times and still haven’t gotten this resolved. No communication during something like this is horrible. The one time I spoke with the assigned adjuster told me both checks would... read more
Business response:
To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated January 11, 2023. While we cannot share specific details in this public response, our Claims Department contacted the complainant on January 11, 2023, to address her concerns. We have reached a satisfactory resolution of this matter with the consumer. Sincerely, Auto Injury Claims 1-800-State Farm (1-800-782-8332) State Farm Mutual Automobile Insurance Company,.
I have had State Farm Insurance for several years and have been happy. I have a clean driving record. I was rear ended 1/3/23 and the process has been a stressful nightmare. Nobody in my actual agency can talk to me because it’s been assigned to a claims agent. The claims agent is never available and doesn’t respond to voicemails or emails as of 8 days later. You call the number they tell you , you get put in que for 20 min or longer. If you opt for a callback, when you answer all you hear is someone breathing then they put ... read more
Business response:
Re: BBB Case Number: ******* To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated January 11, 2023. While we cannot share specific details in this public response, our Claims Department contacted the complainant on January 17, 2023, to address her concerns. We will continue to work with the complainant to reach a satisfactory resolution and we will review and consider any new information if presented. Sincerely, Auto Injury Claims Department 1-800-782-8332 State Farm Mutual Insurance Co... read more
I started a claim for roof on January 5th 2022 they took so long to get it an approvel on roof, water started to coming in living room and kitchen now they have to replace carpet and drywall. Today is January 9th 2023 and claim is still pending for drywall repair, carpet. The roof is done no more water coming into house but but I have a hole in the ceiling covered by a black garage bag. They have had 2 adjuster come out on this claim and still not approved. I can't believe state farm would take this long to get this fixed I'... read more
Business response:
Thank you for the opportunity to reply to your correspondence dated January 10, 2023. While we cannot share specific details in this public response, our Claims Department contacted the complainant on January 17, 2023, to address his concerns. We have reached a satisfactory resolution of this matter with the consumer.
Customer service for claims and total vehicle lost service keep playing musical chairs and when they reach a deadend in helping to a get a fair market value for my vehicle. They disconnect the call.
State Farm Insurance Company has failed to make good on a Church Policy after years of making payments. (20 yrs or longer) A high wind storm hit the church and later it collapsed. All they care about is that you make payments and no claims. We will continue Praying that they will do the right thing. ***** ****** *** ******* ***************.
Frequently asked questions about Jim Gilmore - State Farm Insurance Agent
How is Jim Gilmore - State Farm Insurance Agent rated?
Jim Gilmore - State Farm Insurance Agent has a 1.2 star rating with 1,412 reviews.
When is Jim Gilmore - State Farm Insurance Agent open?
Jim Gilmore - State Farm Insurance Agent is closed now. It will open tomorrow at 9:00 a.m.
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