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Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
11009 Metcalf Ave, Overland Park, KS, 66210, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 5:00 p.m. | |
Tue | 9:00 a.m. to 5:00 p.m. | |
Wed | 9:00 a.m. to 5:00 p.m. | |
Thu | 9:00 a.m. to 5:00 p.m. | |
Fri | 9:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
State Farm in ******* ****** ******** is horrible. They changed owners and have gone downhill ever since. Our family has 6 adults insured through them for 8+ years and everyone is ready to leave the entire company.
A State Farm customer hit me head-on in an intersection, admitted fault to the police and me (it’s in the police report too!) so I filed an online claim and I’ve not heard back, I didn’t even get a confirmation email. I’ve tried to check on the claim, but they don’t have a record or they wanted me to log-in, I tried to register for a login, but when I go to login it can’t find my account. So my car is totaled due to ZERO FAULT on my end and now SF is GHOSTING me because I’m not a customer. They have zero interest in helping ... read more
Business response:
December 8, 2022 Better Business Bureau 8100 N University Peoria, IL 61615 Re: BBB Case Number: To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated December 6, 2022. While we cannot share specific details in this public response, our Claims Department contacted the complainant on December 6, 2022, to address his concerns. We are continuing to work with the consumer to resolve this matter. Sincerely, Express Claims Department 1-800-State Farm (1-800-782-8332) State Farm Mutual Automobil... read more
Had an accident in my 2021 BMW 330i and STATEFARM tells the shop that is working on my vehicle that the insurance company wants the shop to use junk yard parts to fix the damages on a new vehicle. STATEFARM is a major insurance company that just displayed that quality of service they provide. This is the worst experience i have ever had with any insurance company. The ought to be ashamed pf themselves and I DO NOT RECOMMEND this insurance company to anyone.
So i get a letter about a dead vine on the side of my house and state farm says they will not renew my insurance next year if it not remove
Last night my family went to The Next Big Thing to celebrate my daughter's 10th birthday. The state farm tent seemed fun and cool until the GROWN MEN started arguing with my son about whey he could have a toy fan. I did promotions for years and never would have considered treating people like that. Please think twice about who you send to events in the future. These guys did not do your company justice.
WORST experience with an insurance Company in my 33 years of driving and I used to be a State Farm customer (never will be again). I was involved in an accident (no fault of my own, the State Farm driver got a ticket for the accident). Since the State Farm customer was clearly at fault, I filed the claim myself with State Farm instead of going through my insurance Company so I'm not out my deductible for several months. Since my car was still technically "driveable" although the bumper is hanging down etc.., they wouldn't ev... read more
State Farm via Tim ***** is a scammer.....they take advantage of african American policyholders.
Our families been with State Farm for over 40 years. Two offices had retired on us and the last office they moved us to has been very unhelpful. My daughter had been in an accident in May, her car bumper was hanging down and she could not remove it so she had used 2 metal hangers to hold it on. The office was not able it instruct her on how to proceed with the claim. She finally received an estimate from one of their recommended shops that didn't properly look at the car. She was very busy at work and did not have the time t... read more
I think State Farm has become a company that places no value whatsoever on customer loyalty. My husband and I have had our auto insurance for two vehicles for over 40 years, our homeowners for 25 years, our RV insurance for 3 years, and other policies as needed throughfor business insurance and life insurance. The first time a major claim was filed, State Farm first denies the claim, even with appropriate justification. After an appeal was submitted and other cost documentation, which required a third party adjuster and inte... read more
Business response:
Thank you for the opportunity to reply to your correspondence dated November 28, 2022. While we cannot share specific details in this public response, our Claims Department contacted the complainant on November 30, 2022 and addressed her concerns. Sincerely, Property Complex Claim Department
Jim Gilmore - State Farm Insurance Agent has a 1.2 star rating with 1,412 reviews.
Jim Gilmore - State Farm Insurance Agent is closed now. It will open tomorrow at 9:00 a.m.
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