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Jim Gilmore - State Farm Insurance Agent
- Insurance
- Overland Park, KS
About this business
Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
Location details
11009 Metcalf Ave, Overland Park, KS, 66210, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I am very disappointed in State Farm's policy regarding shingle color match. Specifically, their interpretation of what is "reasonably comparable" color match of shingles. My contractor did as he was instructed and provided pictures of "comparable" shingles. It was obvious that they did not match. State Farm insisted that we repair part of the roof and then they would determine if there was a "comparable" color match of shingle. In my mind I had two options; repair part of my roof and risk having two colors of shingles (not ... read more
State Farm does not live up to their slogan of “like a good neighbor…” where they spend millions of $$ advertising. Their code of conduct says they pride themselves in having integrity; not at all. I got hit by a State Farm insured driver—I will spare you the details, but long story short, the police report clearly stated that their driver was at fault and even received a citation at the scene. I’m not a State Farm customer, I have ****; much better company. So, I get a call from them and the rep was so unprofessional, their... read more
So far I haven't had to report any claims on my truck or renters insurance so I can't comment on that aspect. I am however happy with the premiums. I e thing I can note is that their weekend roadside assistance customer service is absolutely horrible! It took forever to speak to an actual person and when I did there was a huge language barrier! Was on the phone for an hour just trying to get a darn tow truck!
I'm so glad they did what they did as if it would hurt me. I recieved an email stating they were going to drop me because I didn't allow them to add my 18 yr old daughter on my policy, when I only call to get a quote of how much it would be to add her. My policy payment is due on Nov.15 today is the 13th. Lol . Then they kept trying to go up on my amount every three months for no reason at all. Thanks they did me a favor. Off to find a cheaper rate with better service. No referrals from me and money either. They deserve 0 st... read more
Horrible claim experience. My accident happened 10/20/22. My car was taken to a lot to get it off the highway. State Farm said it would be picked up the next morning. It sat at that lot for almost a week. I get it moved to one body shop. A virtual inspection was done and an estimate was created. But this shop wasn’t comfortable with all the repairs so I had the car sent to ******** to do the work. The car sat at the first shop for a little under a week. I called almost everyday getting a new excuse everyday. The car was fina... read more
They don't want to pay for the damage that they police holder cause to my car this happen 09/22/2022 and they still won't pay when their police holder slam into the back of my car
I have been with State Farm almost 20 years and while my Agent is wonderful the Corporate as a whole, especially the Underwriting Department are deplorable. They have had corrected information for over a month and my situation has not been resolved and reimbursement still has not been issued. I am very disappointed.
Just hope no one hits you that has State Farm. I got hit on the on my back door which left a dent! Took it to ****** and they painted my door a whole different color then my car., now State Farm says Oh well you have to keep it like that! So now one side is the color it came with which is a light green the other color is a sliver tone they painted!!My car has never been in a wreck doesn’t even have scratches on it, but now has a door that doesn’t even my my car. Beware of State Farm insurance! Now you will call my insurance ... read more
YOU are NOT covered if YOU damage a vehicle of a RELATIVE that LIVES at the same address as YOU. This IS a STATE FARM POLICY EXCLUSION. You are PERSONALLY LIABLE for the DAMAGES. So, if you pay to be "covered" from an Insurance company, what value do they provide when they "exclude" what could be a common situation. Child living with you with different insurance, mother-In-law, grandma etc. Your relatives insurance will cover their car, but will come after you personally for re-imbursement. Good luck, worse Insurance Company... read more
Business response:
Thank you for the opportunity to reply to your correspondence dated November 11, 2022. While we cannot share specific details in this public response, our Claims Department contacted the complainant on October 14, 2022, to address his concerns. We were unable to resolve this matter to the consumer's satisfaction, but we will review and consider new information if presented.
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Jim Gilmore - State Farm Insurance Agent has a 1.2 star rating with 1,412 reviews.
When is Jim Gilmore - State Farm Insurance Agent open?
Jim Gilmore - State Farm Insurance Agent is closed now. It will open tomorrow at 9:00 a.m.
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