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JEA

3.2

About this business

JEA is one of the largest community-owned utilities in Florida that owns, operates and manages several power-generating plants and electricity distribution systems. It serves more than 360,000 electric system, over 240,000 water and nearly 185,000 sewer customers in Jacksonville in Florida. The organization supports the Water and Sewer Expansion Authority through a range of utility services, including capital project management, purchasing and billing. JEA also provides customer care, operational support, maintenance and acc... read more

Location details

21 W Church St, Ste 1, Jacksonville, FL, 32202, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 5:30 p.m.
Tue7:30 a.m. to 5:30 p.m.
Wed7:30 a.m. to 5:30 p.m.
Thu7:30 a.m. to 5:30 p.m.
Fri7:30 a.m. to 5:30 p.m.
SatClosed
SunClosed
3.21,268 reviews
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Alexander Krasnov's profile image
Alexander Krasnov 
10 years ago

Service is wonderful, cost of energy is horrible. Once JEA will go to private sector we will see a great progress, until it happens we continue to suffer with sky high energy cost. 

Alex Avalos's profile image
Alex Avalos 
10 years ago

I am new to Jacksonville, i have been here for 7 days and I have never dealt with such poor service. I purchased a home that was bank owned,it had no meter, i decided to try to get permit myself, they said I had to hire a licensed electrician so i did. I installed all new gfci's the electrician came said everything looked good that i should have power soon, I had to go purchase a generator and I still don't think I will have power for at least another week since the building inspector has to come and then finally jea, so far... read more

Anthony Scott Brown's profile image
Anthony Scott Brown 
10 years ago

JEA ROCKS ! 

Toni Pryor's profile image
Toni Pryor 
10 years ago

Bullies plain and simple. Like my comment won't post unless I.give.them a star 

Erica Hammer's profile image
Erica Hammer 
10 years ago

A true monopoly that doesn't have to care about the customer one bit! They can provide the most terrible customer service on the planet and it wouldn't matter. If you ever have issues, make sure you RECORD all dates, times, and confirmation numbers. I'm paying for months of utilities after moving half way across the country. And good luck when you try to call to speak with them. Hopefully you have over an hour of your time to waste. I've hung up multiple times after waiting for over an hour! It's simply ridiculous. JEA IS HO... read more

Ottis McQuaig's profile image
Ottis McQuaig 
10 years ago

No remorse! !!!! 

Justin Frier Sr.'s profile image
Justin Frier Sr. 
11 years ago

Should be able to give a negative star JEA is worse than the mob! Crooked ass people running it and should be ran out of Jax! I can't wait until karma catch's every single person that works there! 

Ta Naia's profile image
Ta Naia 
11 years ago

Im waiting on JEA to have an App. 

Gidget Baxter Stivala Bodiford's profile image
Gidget Baxter Stivala Bodiford 
11 years ago

JEA sucks they don't give a crap about anything or anyone. They take advantage of the fact they are the only electric company in Jacksonville. They love that they have people bent over. Your rates and high prices are out of control. I wouldn't support ur page if u paid me. U suckkkkk!!!! U turned my electric off for ur mess up and for 10 bucks. Them had balls to charge a reconnection fee. I hate JEA u are the worst. .. U really truly suck ur costumer service people are horrible. 

Frequently asked questions about JEA

How is JEA rated?

JEA has a 3.2 star rating with 1,268 reviews. 

When is JEA open?

JEA is closed now. It will open tomorrow at 7:30 a.m. 

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