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JEA is one of the largest community-owned utilities in Florida that owns, operates and manages several power-generating plants and electricity distribution systems. It serves more than 360,000 electric system, over 240,000 water and nearly 185,000 sewer customers in Jacksonville in Florida. The organization supports the Water and Sewer Expansion Authority through a range of utility services, including capital project management, purchasing and billing. JEA also provides customer care, operational support, maintenance and acc... read more
21 W Church St, Ste 1, Jacksonville, FL, 32202, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:30 a.m. to 5:30 p.m. | |
Tue | 7:30 a.m. to 5:30 p.m. | |
Wed | 7:30 a.m. to 5:30 p.m. | |
Thu | 7:30 a.m. to 5:30 p.m. | |
Fri | 7:30 a.m. to 5:30 p.m. | |
Sat | Closed | |
Sun | Closed |
You DEFINITELY take advantage of your monopoly. Customer service is terrible, rates are outrageous, bills never go down no matter how much you conserve.
Just because you have no competition in the neighborhood does not mean you can royally shove everyone in Duval county up the rear with your ridiculous and nonsensical rates, while your rude employees sit at their desks all day laughing and waving their $5,000 christmas bonuses in our face. JEA is just an example of American capitalistic greed at it's finest. Would give you 0 stars if I could.
Are your phones down? Been on hold for 30 minutes!
Where's the phone app? Would be easier to manage accounts, pay bills!
JEA has a 3.2 star rating with 1,268 reviews.
JEA is closed now. It will open tomorrow at 7:30 a.m.
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