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JEA

3.2

About this business

JEA is one of the largest community-owned utilities in Florida that owns, operates and manages several power-generating plants and electricity distribution systems. It serves more than 360,000 electric system, over 240,000 water and nearly 185,000 sewer customers in Jacksonville in Florida. The organization supports the Water and Sewer Expansion Authority through a range of utility services, including capital project management, purchasing and billing. JEA also provides customer care, operational support, maintenance and acc... read more

Location details

21 W Church St, Ste 1, Jacksonville, FL, 32202, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 5:30 p.m.
Tue7:30 a.m. to 5:30 p.m.
Wed7:30 a.m. to 5:30 p.m.
Thu7:30 a.m. to 5:30 p.m.
Fri7:30 a.m. to 5:30 p.m.
SatClosed
SunClosed
3.21,268 reviews
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Robert Tucker's profile image
Robert Tucker 
11 years ago
Shane Lewis's profile image
Shane Lewis 
11 years ago

You DEFINITELY take advantage of your monopoly. Customer service is terrible, rates are outrageous, bills never go down no matter how much you conserve. 

Zakomac Shabo's profile image
Zakomac Shabo 
11 years ago

Just because you have no competition in the neighborhood does not mean you can royally shove everyone in Duval county up the rear with your ridiculous and nonsensical rates, while your rude employees sit at their desks all day laughing and waving their $5,000 christmas bonuses in our face. JEA is just an example of American capitalistic greed at it's finest. Would give you 0 stars if I could. 

Heather Milton Corbitt's profile image
Heather Milton Corbitt 
11 years ago

Are your phones down? Been on hold for 30 minutes! 

Judy Faye Mccabe's profile image
Judy Faye Mccabe 
11 years ago

Where's the phone app? Would be easier to manage accounts, pay bills! 

Frequently asked questions about JEA

How is JEA rated?

JEA has a 3.2 star rating with 1,268 reviews. 

When is JEA open?

JEA is closed now. It will open tomorrow at 7:30 a.m. 

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