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JEA

3.2

About this business

JEA is one of the largest community-owned utilities in Florida that owns, operates and manages several power-generating plants and electricity distribution systems. It serves more than 360,000 electric system, over 240,000 water and nearly 185,000 sewer customers in Jacksonville in Florida. The organization supports the Water and Sewer Expansion Authority through a range of utility services, including capital project management, purchasing and billing. JEA also provides customer care, operational support, maintenance and acc... read more

Location details

21 W Church St, Ste 1, Jacksonville, FL, 32202, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 5:30 p.m.
Tue7:30 a.m. to 5:30 p.m.
Wed7:30 a.m. to 5:30 p.m.
Thu7:30 a.m. to 5:30 p.m.
Fri7:30 a.m. to 5:30 p.m.
SatClosed
SunClosed
3.21,268 reviews
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Bruce Ostrout's profile image
Bruce Ostrout 
11 years ago
Jenn Jenn Brunelle's profile image
Jenn Jenn Brunelle 
11 years ago

the due on the bill is never right.....they bill when ever they want to no 30 or 28 day cycle at alllllll 

Christina Espinoza's profile image
Christina Espinoza 
11 years ago

Customer service via the phone is horrible, they are rude and don't care about what you say. I asked them why I hadn't received a disconnection notice and they said "Ma'am we sent one out on the 15th" 4 days before my bill was due! YOU SENT ONE BEFORE THE BILL WAS DUE REALLY!? And then told me you called my homephone... we DON"T have one! I asked my room mate if he had recieved a call from you and he said no he hadn't! I was lied to over the phone. And now have to pay an extra 82.00 on the next bill for re-connection of a se... read more

Jasmin Bell's profile image
Jasmin Bell 
11 years ago

Sick and tired of their rates.....uggghhhh!!! 

Randy Young's profile image
Randy Young 
11 years ago

Nothing more than a monopoly that takes advantage of the fact that they are the ONLY utility company in Jacksonville. They dont care about their customers because they dont have any competition. Gotta love the bonuses they get right after raising rates. 

Eric Carver's profile image
Eric Carver 
11 years ago

They shut my electric off in the middle of the summer with a new born in the house and wouldn't turn it on until I paid them the 300 dollar bill and $600 deposit. Who the fuck has 900 laying around? Its a fucking monopoly. 

Anna Roos's profile image
Anna Roos 
11 years ago

I think their affair with people just don't need to spend with you don't have 

Nivea Daniels's profile image
Nivea Daniels 
11 years ago

Yall just to thirsty for ppl money my ac is neverrr on and the bill is 200 300 dolars so stopppp 

Aimee Eastwood's profile image
Aimee Eastwood 
11 years ago

Jea is the worst company I have ever dealt with. There customer service is incompetent, slow and they could care less about you, there only in to get rich from the poor. Shame shame!! 

Frequently asked questions about JEA

How is JEA rated?

JEA has a 3.2 star rating with 1,268 reviews. 

When is JEA open?

JEA is closed now. It will open tomorrow at 7:30 a.m. 

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