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JEA

3.2

About this business

JEA is one of the largest community-owned utilities in Florida that owns, operates and manages several power-generating plants and electricity distribution systems. It serves more than 360,000 electric system, over 240,000 water and nearly 185,000 sewer customers in Jacksonville in Florida. The organization supports the Water and Sewer Expansion Authority through a range of utility services, including capital project management, purchasing and billing. JEA also provides customer care, operational support, maintenance and acc... read more

Location details

21 W Church St, Ste 1, Jacksonville, FL, 32202, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 5:30 p.m.
Tue7:30 a.m. to 5:30 p.m.
Wed7:30 a.m. to 5:30 p.m.
Thu7:30 a.m. to 5:30 p.m.
Fri7:30 a.m. to 5:30 p.m.
SatClosed
SunClosed
3.21,268 reviews
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Adell Brown's profile image
Adell Brown 
9 years ago

I think because we have no other source of energy except JEA, everyone needs to stop complaining. These are people working behind the scenes doing their best. Yes I have had to wait hours and was hot and was even upset but this is life and we must prepare by getting our hearts right first. Remember prayer is the answer for change 

Saline Goodman's profile image
Saline Goodman 
9 years ago

Biggest gangsta in duval county. Can't help but have them 

Chewy Brown's profile image
Chewy Brown 
9 years ago

This is a great way to check the status of your bill thanks jea 

Dawn Garcia Wright's profile image
Dawn Garcia Wright 
10 years ago

I absolutely despise this company!!!! It's like you charge whatever you feel like charging because one month it's $300 and the next almost $600!?! How does the bill get higher on certain months when we know for a fact that we used less energy??? 

Rina Van Nimwegen's profile image
Rina Van Nimwegen 
10 years ago

Thank you JEA! The electric usage was $25, and the water and sewage use was ZERO gallons.... but you manage to charge $118.00 for the month of July. What an awesome company!! 

Stephanie Raye Stormes's profile image
Stephanie Raye Stormes 
10 years ago

Money suckers who do not care about families. I would love to be able to call them but I cant because they are only open the times im at work! HOW WONDERFUL. 

Kelly Cornell's profile image
Kelly Cornell 
10 years ago

The technicians are brave! I just watched a man weather a huge thunderstorm and work through pouring down rain/lightning and thunderstorm to restore my power. I thank you for the diligence and bravery of working through such a nasty storm...I would of happily waited it out. New appreciation for what you do, again, THANK YOU! 

Mary Harris's profile image
Mary Harris 
10 years ago
Andrew Russell's profile image
Andrew Russell 
10 years ago

Frequently asked questions about JEA

How is JEA rated?

JEA has a 3.2 star rating with 1,268 reviews. 

When is JEA open?

JEA is closed now. It will open tomorrow at 7:30 a.m. 

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