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JEA
- Electricity Suppliers
- Jacksonville, FL
About this business
JEA is one of the largest community-owned utilities in Florida that owns, operates and manages several power-generating plants and electricity distribution systems. It serves more than 360,000 electric system, over 240,000 water and nearly 185,000 sewer customers in Jacksonville in Florida. The organization supports the Water and Sewer Expansion Authority through a range of utility services, including capital project management, purchasing and billing. JEA also provides customer care, operational support, maintenance and acc... read more
Location details
21 W Church St, Ste 1, Jacksonville, FL, 32202, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 5:30 p.m. | |
| Tue | 7:30 a.m. to 5:30 p.m. | |
| Wed | 7:30 a.m. to 5:30 p.m. | |
| Thu | 7:30 a.m. to 5:30 p.m. | |
| Fri | 7:30 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I had a party for my granddaughter with a water slide. I called to try to get a credit on my bill as they charged for sewer when NONE of the water went down their sewer... the rep was rude and advised they don't do this... Yet they'll credit your account for filling a swimming pool and you actually use that water. They also charge $1.53 every day as misc charge that I get NOTHING for... CROOKS! ***Changing my rating after follow up with representative thru messenger... This rep went above and beyond to help... Thank you so m... read more
These people financially rape people. Especially, when you fall on hard times. They will add extra deposits and all kinds of extra fees to your bill. How they expect these people to get out of a hole when they automatically dig it deeper for you is beyond me.
Thanks for the outage again, on a nice hot day. Your service sucks.
Biggest crooks I know, I really feel screwed by you on a daily thanks!
How hard is it for me to just give you money and in turn I use your water? Your payment system/online account system needs serious improvement. Why is it that FPL will waive a deposit if you elect for automatic withdrawal but JEA doesn't even have the option for Automatic withdrawal? I own my home, why is it I even need to pay you a deposit. One that you hold onto for 2 years?
So we get a main water line break and is flooding our entire yard, cut the water to the house and still water is flooding yard. Call at 0900 and still nobody is here at 1230. So no water to use in the house probably well over a thousand gallons of water in the front yard which JEA says we will have to pay for it and they have no Clue when somebody will come. I could type more but I got to take my two little kids to a gas station to get water and to use the potty
I'm giving one star just because it is impossible give zero! JEA is charging me $ 304 for a service never done. I had requested to turn the electricity on in one of my rental properties, but I canceled the request at the same day (I've all emails sent by JEA with these confirmations). I'm still waiting a new bill with the right amount.
Any reason why Jea keep turn power on and off..Do you wanna buy me all new equipment everytime you tards do this?
Frequently asked questions about JEA
How is JEA rated?
JEA has a 3.2 star rating with 1,268 reviews.
When is JEA open?
JEA is closed now. It will open on Monday at 7:30 a.m.
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