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JEA

3.2

About this business

JEA is one of the largest community-owned utilities in Florida that owns, operates and manages several power-generating plants and electricity distribution systems. It serves more than 360,000 electric system, over 240,000 water and nearly 185,000 sewer customers in Jacksonville in Florida. The organization supports the Water and Sewer Expansion Authority through a range of utility services, including capital project management, purchasing and billing. JEA also provides customer care, operational support, maintenance and acc... read more

Location details

21 W Church St, Ste 1, Jacksonville, FL, 32202, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 5:30 p.m.
Tue7:30 a.m. to 5:30 p.m.
Wed7:30 a.m. to 5:30 p.m.
Thu7:30 a.m. to 5:30 p.m.
Fri7:30 a.m. to 5:30 p.m.
SatClosed
SunClosed
3.21,268 reviews
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Nathan Kirkland's profile image
Nathan Kirkland 
8 years ago

I've watched my areas ticket disappear 3 times already and have yet to even see a jea truck in the area since you guys came one time and fixed half the power and then left... Baymeadows and south side still does not have power( hunters ridge mainly ). For all I know it could be a quick fix! I've sent in videos and posted tickets and no response yet... why would you not fix a complete area before moving to the next? It would save more time and a hassle of jumping around... you guys lost my respect so far, keep it up... 

Amanda Reale's profile image
Amanda Reale 
8 years ago

JEA and the crews from out of town, you all did a marvelous job after hurricane Matthew. My family is thankful for you and your families. Truly appreciate your dedication to your city. 

Lindsey Morris's profile image
Lindsey Morris 
8 years ago

Thank you JEA for your help with this storm! You are true heros! 

Jason Geisendorff's profile image
Jason Geisendorff 
8 years ago

I hope y'all know that my circuit is connected to all the traffic lights on Beach and St. Johns Bluff Road you're going to cause a lot of accidents if the power don't get up soon. 

Kevin Ballard's profile image
Kevin Ballard 
8 years ago

My power was projected to be restored by the 11th, however JEA sent out a fleet and began engaging in working hard to figure out the solution. My power was restored @ 14:30 today! Great job! My wife and I plus our 11 month old thank you thank you JEA! 

Becca Howell's profile image
Becca Howell 
8 years ago

When I found out my power was out when we were evacuated for hurricane Matthew, I expected it to be out for days or even weeks like the news said. Our house didn't go 24 hours without power! We didn't even lose anything in the fridge or deep freezer! Way to go JEA! Thank you for your hard work! 

TL Kinlaw's profile image
TL Kinlaw 
8 years ago

I'm truly amazed at the speed in which our power was restored after Hurricane Matthew. Thank you, JEA! 

Herve Devos's profile image
Herve Devos 
8 years ago

We had power throughout Matthew and then pouf in the middle of the night we lost it... and the estimated time to get power restored was 10/11 .. that's 3 days ya'll... ouch.. Driving around town I have seen countless JEA trucks and sure enough they came through for us a bit more than 12 hrs after the outage... THANK YOU JEA.. I know that many folks are still without power but I still want to tip my hat to the men and women working this hurricane.. Thank you for what you do.. most of these people would probably rather be home... read more

Laura Martelle's profile image
Laura Martelle 
8 years ago

JEA came around my neighborhood weeks back and removed trees from the lines and replaced some of the poles. Because of this we never lost power during hurricane Matthew. 

Frequently asked questions about JEA

How is JEA rated?

JEA has a 3.2 star rating with 1,268 reviews. 

When is JEA open?

JEA is closed now. It will open on Monday at 7:30 a.m. 

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