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JEA

3.2

About this business

JEA is one of the largest community-owned utilities in Florida that owns, operates and manages several power-generating plants and electricity distribution systems. It serves more than 360,000 electric system, over 240,000 water and nearly 185,000 sewer customers in Jacksonville in Florida. The organization supports the Water and Sewer Expansion Authority through a range of utility services, including capital project management, purchasing and billing. JEA also provides customer care, operational support, maintenance and acc... read more

Location details

21 W Church St, Ste 1, Jacksonville, FL, 32202, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 5:30 p.m.
Tue7:30 a.m. to 5:30 p.m.
Wed7:30 a.m. to 5:30 p.m.
Thu7:30 a.m. to 5:30 p.m.
Fri7:30 a.m. to 5:30 p.m.
SatClosed
SunClosed
3.21,268 reviews
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Kaye Hodsdon's profile image
Kaye Hodsdon 
8 years ago

After Hurricane Matthew we lost power like so many others. Within 6 hrs after the storm passed we had power. Awesome Job linemen! 

Shawn Rekiel's profile image
Shawn Rekiel 
8 years ago

I was contacted by an automated message to inform me that my power would be disconnected. Having never received a bill I called JEA only to be informed that they've been sending the bill to my ex-girlfriend's old apartment wherein neither of us has lived in over two years. I was also informed that I was being charged for a deposit which I was originally assured would not be required. All of this was before hurricane matthew knocked out the power in my complex after which I received a voicemail telling me to "expect to be wit... read more

Pearl Quillen's profile image
Pearl Quillen 
8 years ago

Thank you JEA for fir working hard to get our power back on so quickly. 

Jonathan Aguilar's profile image
Jonathan Aguilar 
8 years ago

Thank you Jay EA and all lineman and electricians who restored power to my house my family and I appreciate it greatly. We wouldn't be able to go back home if it weren't for you guys stay safe while working and again thank you very much for restoring my family and eyes hour 

Mikie Teague's profile image
Mikie Teague 
8 years ago

Our entire neighborhood has power except for 3 buildings!!!! (Hunters ridge on baymeadows road) there were 6 jea trucks working on baymeadows rd earlier to restore power to glen Hampton and deerwood (upscale neighborhoods) and I guess when they got them up and running they decided their work was done. Now there are still people in this area with no power. Our food is spoiling And we're sweating to death in our apartment!!!! You would think that jea employees would have stayed in this area until all power was restored but I g... read more

Daniel Cruz's profile image
Daniel Cruz 
8 years ago

Thank you JEA crew for getting power back on, great work! 

Sydney Freiler's profile image
Sydney Freiler 
8 years ago

Thank you for getting our power back on so quickly after the storm and for being so clear and organized with communication before, during, and after Hurricane Matthew. I know you all have family and friends you'd rather be with during the hurricane but instead you are out there making sure your community has power. Thank you so much for all of your hard work! It has not gone unappreciated. 

Thomas Abrams's profile image
Thomas Abrams 
8 years ago

ok JEA. FPL has customers from Miami to St. Augustine. they had over a million customers w/o power. they plan to have all customers restored by the end of day on Sunday. All l hear from you is"several days"..... What's wrong with this picture? 

Lynnand Marcus's profile image
Lynnand Marcus 
8 years ago

Great job restoring the power after Matthew!!! I'm impressed. 

Frequently asked questions about JEA

How is JEA rated?

JEA has a 3.2 star rating with 1,268 reviews. 

When is JEA open?

JEA is closed now. It will open on Monday at 7:30 a.m. 

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