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JEA

3.2

About this business

JEA is one of the largest community-owned utilities in Florida that owns, operates and manages several power-generating plants and electricity distribution systems. It serves more than 360,000 electric system, over 240,000 water and nearly 185,000 sewer customers in Jacksonville in Florida. The organization supports the Water and Sewer Expansion Authority through a range of utility services, including capital project management, purchasing and billing. JEA also provides customer care, operational support, maintenance and acc... read more

Location details

21 W Church St, Ste 1, Jacksonville, FL, 32202, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 5:30 p.m.
Tue7:30 a.m. to 5:30 p.m.
Wed7:30 a.m. to 5:30 p.m.
Thu7:30 a.m. to 5:30 p.m.
Fri7:30 a.m. to 5:30 p.m.
SatClosed
SunClosed
3.21,268 reviews
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Cat N Josh Picton's profile image
Cat N Josh Picton 
8 years ago

You've done a rockstar of a job getting power back on for so many, SO appreciated! 

Jessie Miller's profile image
Jessie Miller 
8 years ago

With Hurricane Matthew delivering some powerful weather, JEA and colleagues from other cities outside the area worked diligently together to restore people's power! Thank You!! Thank You for sacrificing time from your own families to help the community in Jacksonville. Our power was restored in less than 24hrs. Beyond grateful. Thank You! ❤��� 

David Berta's profile image
David Berta 
8 years ago

To say they are slow and unresponsive is being too nice. Customer disservice 

Jeannine McGrath Hope's profile image
Jeannine McGrath Hope 
8 years ago

Great job recovering from Hurricane Matthew! I was prepared to go a couple days, but you all got me back up and running in less than 24 hours! Thank you all for being a great, effective team!!! Stay safe! 

Taylor Rae Smith's profile image
Taylor Rae Smith 
8 years ago

The best company ever! Always there when you need them. Quick service! 

Melissa Workman's profile image
Melissa Workman 
8 years ago

I don't know how to thank you enough. Hurricane Matthew hit Jacksonville and we were out of power for 6 hours. We were told we would regain power at 10.8 4:52a and my power just came on at 10:00p on 10.7.16. Thank you to your crews and men and women helping and restoring all the power in jax!! 

Amber VanBuren's profile image
Amber VanBuren 
8 years ago

They turn off my power. Ut never gets knocked off by storms. I heard you turn it off. Not only is it raining, but you guys turned off the traffic lights on top of it im so pissed off right now JEA. Im so mad. 

Shelley Gill's profile image
Shelley Gill 
8 years ago

JEA was out restoring our power ahead of the storm. They came in force with at least 4 trucks at 3am. Super happy that We at least get to have power until Matthew comes! 

Ronnie L. Hill's profile image
Ronnie L. Hill 
8 years ago

Sitting hee wondring how my electric went out before the storm even arrived. 

Frequently asked questions about JEA

How is JEA rated?

JEA has a 3.2 star rating with 1,268 reviews. 

When is JEA open?

JEA is closed now. It will open on Monday at 7:30 a.m. 

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