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JEA
- Electricity Suppliers
- Jacksonville, FL
About this business
JEA is one of the largest community-owned utilities in Florida that owns, operates and manages several power-generating plants and electricity distribution systems. It serves more than 360,000 electric system, over 240,000 water and nearly 185,000 sewer customers in Jacksonville in Florida. The organization supports the Water and Sewer Expansion Authority through a range of utility services, including capital project management, purchasing and billing. JEA also provides customer care, operational support, maintenance and acc... read more
Location details
21 W Church St, Ste 1, Jacksonville, FL, 32202, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 5:30 p.m. | |
| Tue | 7:30 a.m. to 5:30 p.m. | |
| Wed | 7:30 a.m. to 5:30 p.m. | |
| Thu | 7:30 a.m. to 5:30 p.m. | |
| Fri | 7:30 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
if I could rate it a zero I would. You price gauge, in order to keep my bill low, I can't use my stove or central air. You charge large deposit fees more than once in a 3 month time frame, without even contacting the customer, like you expect people to just have that kind of money laying around. Then when you call and speak with a "supervisor" they have no clue what they are talking about. I can go on and on, but you should be hearing about it soon because I am writing every political person I can think of, plus social media... read more
Just a bad service provider. JEA is to power as Comcast is to internet.
JEA are a collection of liars and thieves. They care nothing about whether kids freeze to death
People in Northwest Jacksonville has brought to my attention that JEA in low income areas turns down the transmitter which puts a strain on the houses and make them use more electric is this true.
very poor business practice.they came to change my meter out then called the sheriff on us claiming we had refused.when in fact we had the new one.
Service itself is outstanding, however, if you are in the Navy and are given Change of Station orders they will not work with you on a late payment, if a bill is not forwarded in a timely manner. I changed my address with the post office and did not receive the bill in time. Not my fault BUT since I didn't call JEA and let them know the address was changed they will not work with me to remove this mark on my credit.
Really, power out again, for the second time since Thursday... Duct tape drying out?
JEA sucks here it is a cold super bowl Sunday 16 minutes until the game starts and power is out. When you call them they have no sense of urgency.
I checked my bill Sunday night and its was $269 ....I check today and its almost $400!? This has happened twice now. Bill says one thing one day, and a day or two later, BAM surprise. JEA is a joke and gets away with ripping customers off because there's no other option!
Frequently asked questions about JEA
How is JEA rated?
JEA has a 3.2 star rating with 1,268 reviews.
When is JEA open?
JEA is closed now. It will open on Monday at 7:30 a.m.
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