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JEA

3.2

About this business

Location details

21 W Church St, Ste 1, Jacksonville, FL, 32202, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 5:30 p.m.
Tue7:30 a.m. to 5:30 p.m.
Wed7:30 a.m. to 5:30 p.m.
Thu7:30 a.m. to 5:30 p.m.
Fri7:30 a.m. to 5:30 p.m.
SatClosed
SunClosed
3.21,268 reviews
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Eric Spalding's profile image
Eric Spalding 
10 years ago

JEA is so fast at fixing outages of electricity, back in Michigan we would have went days with no power, but here on Christmas morning they had it back on in a few hours. Kudos to all their hard working linemen!!! 

Lisa Purvis's profile image
Lisa Purvis 
10 years ago

JEA sucks I called about a limb hanging in the street resting on their power lines. The came and took it down and threw it in my yard. Lazy bastards couldn't put on the curb. 

Eric Squires's profile image
Eric Squires 
10 years ago

Customer service is horrible. Wish there was another company in town. Would do business with them in a heartbeat. 

Harry Anderson's profile image
Harry Anderson 
10 years ago

I was one month behind on my payment ( currently paid in full ) and now they want a two month deposit. JEA is no better than the Mob in extorting money from there customers. Wish I can go back to FPL, they had great customer service. 

Victoria Melissa's profile image
Victoria Melissa 
10 years ago

Jea is horrible the customer service blows they always have power outages like right now the est hold time is 4 hours!!!! I can't even feed my newborn son because they fucked something up again. I never had so many issues with Beaches Energy!! 

Rebecca Manley's profile image
Rebecca Manley 
10 years ago
Kayla Marie's profile image
Kayla Marie 
10 years ago

Horrible service! Uses the excuse of it being the hottest month of the year when lived efficiently, and we have a higher bill than my brothers house which is 3 times as big! Thanks to those who do not pay their bill, JEA thinks they can make it up by charging up those who do. I can't wait to move to Clay county. 

David J Berry's profile image
David J Berry 
10 years ago

Planned outages to connect major sites...Like Walmart on Collins Road without telling your customers is VERY VERY VERY Rude....on a Friday workday you pull power at 6am to 7 am ? could not be other than a planned outage,,was anyone told beforehand? we could have at least gotten up early for showers and coffee..Thanks for nothing... 

Brian Moore's profile image
Brian Moore 
10 years ago

Anyone who gave 5 stars to these thieves is full of shit. 

Frequently asked questions about JEA

How is JEA rated?

JEA has a 3.2 star rating with 1,268 reviews. 

When is JEA open?

JEA is closed now. It will open tomorrow at 7:30 a.m. 

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