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JEA

3.2

About this business

JEA is one of the largest community-owned utilities in Florida that owns, operates and manages several power-generating plants and electricity distribution systems. It serves more than 360,000 electric system, over 240,000 water and nearly 185,000 sewer customers in Jacksonville in Florida. The organization supports the Water and Sewer Expansion Authority through a range of utility services, including capital project management, purchasing and billing. JEA also provides customer care, operational support, maintenance and acc... read more

Location details

21 W Church St, Ste 1, Jacksonville, FL, 32202, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 5:30 p.m.
Tue7:30 a.m. to 5:30 p.m.
Wed7:30 a.m. to 5:30 p.m.
Thu7:30 a.m. to 5:30 p.m.
Fri7:30 a.m. to 5:30 p.m.
SatClosed
SunClosed
3.21,268 reviews
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Eric Spalding's profile image
Eric Spalding 
9 years ago

JEA is so fast at fixing outages of electricity, back in Michigan we would have went days with no power, but here on Christmas morning they had it back on in a few hours. Kudos to all their hard working linemen!!! 

Lisa Purvis's profile image
Lisa Purvis 
9 years ago

JEA sucks I called about a limb hanging in the street resting on their power lines. The came and took it down and threw it in my yard. Lazy bastards couldn't put on the curb. 

Eric Squires's profile image
Eric Squires 
9 years ago

Customer service is horrible. Wish there was another company in town. Would do business with them in a heartbeat. 

Harry Anderson's profile image
Harry Anderson 
9 years ago

I was one month behind on my payment ( currently paid in full ) and now they want a two month deposit. JEA is no better than the Mob in extorting money from there customers. Wish I can go back to FPL, they had great customer service. 

Victoria Melissa's profile image
Victoria Melissa 
9 years ago

Jea is horrible the customer service blows they always have power outages like right now the est hold time is 4 hours!!!! I can't even feed my newborn son because they fucked something up again. I never had so many issues with Beaches Energy!! 

Rebecca Manley's profile image
Rebecca Manley 
9 years ago
Kayla Marie's profile image
Kayla Marie 
9 years ago

Horrible service! Uses the excuse of it being the hottest month of the year when lived efficiently, and we have a higher bill than my brothers house which is 3 times as big! Thanks to those who do not pay their bill, JEA thinks they can make it up by charging up those who do. I can't wait to move to Clay county. 

David J Berry's profile image
David J Berry 
9 years ago

Planned outages to connect major sites...Like Walmart on Collins Road without telling your customers is VERY VERY VERY Rude....on a Friday workday you pull power at 6am to 7 am ? could not be other than a planned outage,,was anyone told beforehand? we could have at least gotten up early for showers and coffee..Thanks for nothing... 

Brian Moore's profile image
Brian Moore 
9 years ago

Anyone who gave 5 stars to these thieves is full of shit. 

Frequently asked questions about JEA

How is JEA rated?

JEA has a 3.2 star rating with 1,268 reviews. 

When is JEA open?

JEA is closed now. It will open tomorrow at 7:30 a.m. 

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