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JEA

3.2

About this business

JEA is one of the largest community-owned utilities in Florida that owns, operates and manages several power-generating plants and electricity distribution systems. It serves more than 360,000 electric system, over 240,000 water and nearly 185,000 sewer customers in Jacksonville in Florida. The organization supports the Water and Sewer Expansion Authority through a range of utility services, including capital project management, purchasing and billing. JEA also provides customer care, operational support, maintenance and acc... read more

Location details

21 W Church St, Ste 1, Jacksonville, FL, 32202, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 5:30 p.m.
Tue7:30 a.m. to 5:30 p.m.
Wed7:30 a.m. to 5:30 p.m.
Thu7:30 a.m. to 5:30 p.m.
Fri7:30 a.m. to 5:30 p.m.
SatClosed
SunClosed
3.21,268 reviews
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Kayla Lawson Bullard's profile image
Kayla Lawson Bullard 
10 years ago

I think you guys are a joke , and thiefs I know someone from jea who retired from jea and told me what you guys do , if someone doesn't pay there bill that penalizes us, also I don't understand how, last month I was, running heat and my bill was $ 140.00 and this month I didn't run anything kept it off the whole time no one gets home till seven here and lights are rarely on so please explain why my bill was 131.00 this month ?? It's bullshit I think everyone needs to write a statement and have you guys investigated, Also we,... read more

Michelle Lewis Hodges's profile image
Michelle Lewis Hodges 
10 years ago
Jay Silsbee's profile image
Jay Silsbee 
10 years ago

Worst crapy service rudest people and the most ignorant staff possible.. 

NanaandPapa Horne's profile image
NanaandPapa Horne 
10 years ago

A thank you to all the linemen who worked to keep us on during this cold snap. 

Derek Pollock's profile image
Derek Pollock 
10 years ago
James McHugh's profile image
James McHugh 
10 years ago

My power is out between Kernan rd and girvin rd. 

James Walker's profile image
James Walker 
10 years ago

I called today to switch from beaches energy to jea. Im figuring my deposit wont switch over so i ask how much my deposit is going to be. Only to be informed that it would be 530 dollars. Now that is more literally than ive paid in total all year for power. My question is how do you expect anybody to have that much cash for a deposit? My answer, jea takes the average bill for the location your moving, AND DOUBLES IT!!!! So much for this bullshit ass, bias, mother fucking american dream. Me, my roomate, and my dog wont be eat... read more

Sherry English's profile image
Sherry English 
10 years ago

I have had JEA electric and water/sewer service for over 18 years and have always experienced excellent customer service and excellent utility reliability. We have been without electric service only a handful of times in almost 2 decades and those were during terrible storms and for less than 2 hours each. I've lived in several other cities, Miami, NYC and Boston and JEA's service is the best and the prices are the lowest. I love JEA! 

Joy W Gutos's profile image
Joy W Gutos 
10 years ago

Great info on this site, love MyBudget! 

Frequently asked questions about JEA

How is JEA rated?

JEA has a 3.2 star rating with 1,268 reviews. 

When is JEA open?

JEA is closed now. It will open tomorrow at 7:30 a.m. 

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