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Jayco, Inc.
- Automotive
- Middlebury, IN
About this business
Location details
903 S Main St, P. O. Box 460, Middlebury, IN, 46540, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
DO NOT BUY ANYTHING JAYCO! Our 2020 34RSBS Was delivered as a huge piece of junk, tried to trade it in within 1 month of seeing all of the manufacturer defects, dealership cut the trade in half, knowing they sold us a piece of junk! All 3 slides were never secured on top, waterfall on 1 slide, water damage etc. Within 6 months of having this crap, it has been used maybe 2 months with constant issues. EVERYBODY says all campers are junk, but for the price it should be delivered PERFECT. JAYCO customer service is impossible to... read more
Business response:
Dear BBB, We have reviewed the concerns you provided from our retail owner; our Customer Service Team will contact them directly to discuss this matter. Best regards, Jayco Inc.
Terrible customer service. Camper has a water leak from a screw that rubbed on the cold & hot water lines. It isn’t something that I put in but now I have to fix because the camper is out of warranty. Why should I be held liable for something that has caused water damage when it was manufactured like that? Took well over 6 weeks for Jayco to get back with me. They suggest I take to another service center over 100 miles away to pay to have it fixed!!
Business response:
Dear BBB, Jayco Customer Service has been in contact with our retail owner. Thank you for the opportunity to respond. Jayco Customer Service.
This company finds anyway they can NOT to pay for repairs. So after 1yr of ownership I have been have problems with my slide-out outer "siding" coming off because the screws are backing out AND the slide-out not closing or opening and sealing from the outdoor elements. Spoke to 2 different Jayco reps who always " I know how you feel" but niether of them by their own emission own an RV so how can they feel my frustration HOWEVER the dealership ****** **** **here in Mesa have been great and very helpful I will be a returning c... read more
Business response:
Thank you for contacting Jayco regarding Mr. D* *****s concerns. A member of the Customer Service Team will contact Mr. ** ****and work with him directly.
We purchased a 2019 Entegea Esteem. Entegra is owned by Jayco. Recently I brought it to the dealer for warranty work. The levelers not working. Jayco told my dealer that the levelers failed because of owner neglect and abuse. I take the batteries out every winter on all my RV's so they dont freeze. I reconnect in spring. Red cable to positive and black cable to negative. When I put the house battery in I connected the one red to positive and the 3 black cables to negative. They said thats wrong. 2 of the blackbare supposed t... read more
Business response:
Thank you for contacting Jayco regarding Mr. S*********s concerns. A member of the Customer Service Team will contact Mr. S******** and work with him directly.
I purchase a 2019 jayco flight 175. I've had nothing but problems with it since I brought it off the lot. Every time I take it to the shop they say there's not a problem or if they fix something they make Mickey mouse it. I just can't believe I bought something brand-new that should not just keep falling apart. Nothing but problems with the refrigerator. Lots of leeks. Refrigerator dies after 75 degree weather. That was broken upon purchase they promised to fix it. When they did they promised to rebuild the bed and got appro... read more
Business response:
Thank you for contacting Jayco regarding Ms. L***'s concerns. A member of the Customer Service Team will contact Ms. L*** and work with her directly.
Jayco Precept 34G is the worst motorhome I’ve owned in 25 years of owning campers and motorhomes, the engineers at Jayco absolutely had no idea what they were doing when they designed and built the layout for the generator in this coach. The Jayco team has spent no time on the road testing this coach before they started delivering it to dealers and customers I’ve had my coach for 6 months and NEVER had a trip without problems and now all Jacob wants to do is send me to dealers that have no idea how to make repair and or deal... read more
Business response:
Thank you for contacting Jayco regarding Mr. D******'s concerns. A member of the Customer Service Team will contact Mr. D****** and work with him directly.
2 fridges... NEITHER WORKED!!! 60,000 yard ORNAMENT!!! Dealer NO HELP
Business response:
Thank you for contacting Jayco regarding Ms. G***** concerns. A member of Jayco's Customer Service Team will contact Ms. G*** and work with her directly.
I bought a 2019 jay flight slx 8 212, these campers are crap , I have had several problems, and tried to get with the dealer I got it from and they are of no help at all, called and contacted jayco several times there so hard to get a hold of your on hold forever, I will never buy again from jayco. the dealer was so nice when they wanted me to by one. called me all the time , now nothing . terrible . so much for the 2 yr warranty. air doesnt work right , heater doe not light , water heater went the first week I had it , had ... read more
Business response:
Thank you for forwarding this Customer Review. Jayco Customer Service will contact Mr. M**** directly.
I bought a 2019 jay flight slx 8 212, these campers are crap , I have had several problems, and tried to get with the dealer I got it from and they are of no help at all, called and contacted jayco several times there so hard to get a hold of your on hold forever, I will never buy again from jayco. the dealer was so nice when they wanted me to by one. called me all the time , now nothing . terrible . so much for the 2 yr warranty. air doesnt work right , heater doe not light , water heater went the first week I had it , had ... read more
Business response:
Thank you for forwarding this Customer Review. Jayco Customer Service will contact Mr. M**** directly.
Frequently asked questions about Jayco, Inc.
How is Jayco, Inc. rated?
Jayco, Inc. has a 1.2 star rating with 198 reviews.
When is Jayco, Inc. open?
Jayco, Inc. is closed now. It will open at 8:00 a.m.
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