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James River Air Conditioning Company

4.8

About this business

Location details

1905 Westmoreland St, Richmond, VA, 23230, United States

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4.86,187 reviews
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M. K's profile image
M. K 
2 years ago

Had a service call. **** from James River was friendly, professional and efficient as always. 

Business response:

Hi! We are glad **************, ****, provided efficient and professional service. We love when our clients are satisfied. The team here at James River Air would like to thank you for your review. 

Charlie D's profile image
Charlie D 
2 years ago

Great service with exceptional staff and process. Always on time and very friendly and professional. 

Business response:

Hi, *******. We are glad our team provided exceptional service! We love when our clients are satisfied. The team here at James River Air would like to thank you for your 5-star review. 

F Kenneth M's profile image
F Kenneth M 
2 years ago

Excellent service for over 20 years. Competent and personable technicians. 

Business response:

******************. We appreciate your 20 years of trust and are delighted to hear that our competent and personable technicians have consistently delivered excellent service. Thank you for your kind words and continued loyalty. 

Anthony N's profile image
Anthony N 
2 years ago

Excellent service for semi-annual visit! Technician was on time after calling ahead and was very courteous, professional and thorough. He gave a very detailed debrief of his visit and provided very helpful recommendations for owner maintenance actions. 

Business response:

Hi, *******. We are glad ************** provided excellent service! We love when our clients are satisfied. The team here at James River Air would like to thank you for your great review. 

John H's profile image
John H 
2 years ago

We have had a service contract with James River Air Conditioning for years. Today was reinforcement for why we stay with them. Our heat was not functioning downstairs and we called for service. Within a couple of hours the seasoned service technician, *******************, arrived and fixed the problem within an hour. Thankfully it was not a major issue, but **** quickly assessed and diagnosed the problem and fixed it just as fast. He also gave my wife and me a detailed explanation of what caused the heat to shut down and wha... read more

Business response:

************. Thank you for your kind words about James River Air and our technician, ****. We're thrilled to hear about your positive experience and ****'s efficient resolution of your heating issue. We appreciate your continued trust and look forward to serving you again! 

Nan M's profile image
Nan M 
2 years ago

***** and HT arrived as scheduled to address my heat pump issue. Turns out I had not properly switched the breaker. They showed me how to do it correctly. They also helped me change the batteries in my Nest smoke detector. This was a very worthwhile service call and ****** in home management!. Both technicians were kind, polite, and professional! Glad I have a service contract with this company!*********************** 

Business response:

*******. We are so glad our technicians provided professional service! We love when our clients are satisfied. Thank you for trusting us with your home services! The team here at James River Air would like to thank you for your great review. 

Christy J's profile image
Christy J 
2 years ago

***** and **** both had to service our unit to get it working!! Both did an amazing job and I will always use James River! They were upfront about cost and didnt pretend to know it all. Very professional and very friendly! 

Business response:

Hi, *******. We are glad our technicians, ***** and ****, both provided excellent service! We love when our clients are satisfied. The team here at James River Air would like to thank you for your great review. 

Faith H's profile image
Faith H 
2 years ago

James River has been my source for many years for our heat pump install & service! I appreciate their professionalism, thoroughness and continued reliable service! Thank you to ***! He did an awesome job today!! 

Business response:

Hi, *****. We are glad our technician, ***, provided excellent service! We love when our clients are satisfied. The team here at James River Air would like to thank you for your great review. 

Larry M's profile image
Larry M 
2 years ago

***** from James River came by yesterday, and did an excellent annual checkup on our heating system. James River has kept our heating and AC units updated, and working well for years. They are reliable, and knowledgeable. Excellent service, always! L ******** 

Frequently asked questions about James River Air Conditioning Company

How is James River Air Conditioning Company rated?

James River Air Conditioning Company has a 4.8 star rating with 6,187 reviews. 

When is James River Air Conditioning Company open?

James River Air Conditioning Company is open now. It is open 24/7. 

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