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James River Air Conditioning Company

4.8

About this business

One call can do it all! Life is complicated enough ... We can be your ‘one-stop shop’ for all your home’s HVAC, Plumbing, Electrical & Appliance needs. Since 1967, James River Air has been providing Richmond, Virginia homeowners with expert heating, cooling, plumbing, electrical, and appliance repair and installation services. 

Location details

1905 Westmoreland St, Richmond, VA, 23230, United States

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4.85,582 reviews
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Harry G's profile image
Harry G 
3 years ago

Excellent heating and cooling service and professional employees every time. 

Business response:

Hi, *****. We are glad our technician provided excellent service on your heating and cooling system. We love when our clients are satisfied. The team here at James River Air would like to thank you for your review. 

Monty J's profile image
Monty J 
3 years ago

Had what we thought was a new heating and cooling system installed last summer (i.e. August 2021) and yet, we needed what appeared to be a serious repair done within months. We financed approximately $***** at that time (I.e. last summer); but we are already experiencing problems. Not happy and very concerned! Now Thinking that the current warranty is due for an extension beyond a year! 

Karim M's profile image
Karim M 
3 years ago

We replaced our old system with a new dual fuel heat pump and ductwork in 3/2021 working with Bryan H***** in JRA. Everyone involved was very professional and polite. Had some issues over the colder months. Charles B***** facilitated by having Mike J**** come by and do a thorough checkup and everything was addressed. JRA is my go to for electric and plumbing. 

Business response:

Hi, *****. We are glad that our representatives at James River Air have been professional and polite. We love when our clients are satisfied! You can count on JRAC for all your HVAC, Plumbing, Electrical and Appliance needs. The team here at James River Air would like to thank you for your review. 

STEPHANIE B's profile image
STEPHANIE B 
3 years ago

Great service. Fast responses to issues and service requests. Always up to date on latest technologies. 

Business response:

Hi, *********. We are glad our technician provided great service! The team here at James River Air would like to thank you for your review. 

Bernard H's profile image
Bernard H 
3 years ago

Excellent client service, on time, courteous and resolved multiple electrical issues following recent storm. Our technician Ryan did an outstanding job. 

Business response:

Hi, *******. We are glad our technician, Ryan, provided outstanding service. The team here at James River Air would like to thank you for your review! 

Linda B's profile image
Linda B 
3 years ago

Zach, our technician was very professional and always does a great job keeping our HVAC system working at top performance! 

Business response:

Hi, *****. We are glad our technician, Zach, provided great, professional service. The team here at James River Air would like to thank you for your review! 

Jessica B's profile image
Jessica B 
3 years ago

We had a new gas furnace installed by JRA over Thanksgiving. Everyone involved was very professional and polite, and did a great job. Then after New Years we had a question about a sound we were hearing on some very cold nights. Mike Jones did a thorough checkup and explained exactly what we were hearing, and pointed us to some potential water-under-the house issues after the recent snowfall. Very helpful and friendly during what I’m sure is a busy time for them. 

Business response:

Hi, *******. We love when our clients are satisfied! We are glad everyone involved was professional and polite. The team here at James River Air would like to thank you for your review! 

Kim C's profile image
Kim C 
3 years ago

Service Rep was prompt, organized, thorough, and no mess during yearly check up. James River always provides excellent customer service; they hire very competent people. 

Business response:

Hi, Kim. We are glad our technician provided excellent service. The team here at James River Air would like to thank you for your review! 

James P's profile image
James P 
3 years ago

Mike was very thorough and patient answering all of my questions and making sure that we are ready for winter! Great job Mike!! 

Business response:

Hi, James. We are glad our technician, Mike, provided excellent service. The team here at James River Air would like to thank you for your review! 

Frequently asked questions about James River Air Conditioning Company

How is James River Air Conditioning Company rated?

James River Air Conditioning Company has a 4.8 star rating with 5,582 reviews. 

When is James River Air Conditioning Company open?

James River Air Conditioning Company is open now. It is open 24/7. 

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