James River Air Conditioning Company's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

James River Air Conditioning Company

4.8

About this business

One call can do it all! Life is complicated enough ... We can be your ‘one-stop shop’ for all your home’s HVAC, Plumbing, Electrical & Appliance needs. Since 1967, James River Air has been providing Richmond, Virginia homeowners with expert heating, cooling, plumbing, electrical, and appliance repair and installation services. 

Location details

1905 Westmoreland St, Richmond, VA, 23230, United States

Get directions
4.85,582 reviews
Select a rating
Kristen S's profile image
Kristen S 
3 years ago

My technician (Tyler) was terrific. He took time to hear my concerns during routine maintenance, made recommendations without giving me a sales pitch, was courteous, knowledgeable and thorough. Great to have a team for maintenance and emergency. 

Business response:

Hi, Kristen. We are glad our technician, Tyler, provided terrific service. We love when our clients are satisfied! The team here at James River Air would like to thank you for your review! 

Anne B's profile image
Anne B 
3 years ago

James River comes through again! From the back office staff, to the schedulers, technicians, and everyone on JC team, they are all prompt, very professional, polite and provide outstanding customer service. Mike helped to resolve my issue today by installing a part I needed. I'm all set now. Thanks again! 

Laura B's profile image
Laura B 
3 years ago

James River AC is consistently great at what they do and always provide exceptional customer service. 

Business response:

Hi *****, we love when our clients are satisfied! We are glad our technicians provide excellent service. The team here at James River Air would like to thank you for your review! 

Alice P's profile image
Alice P 
3 years ago

Excellent service! Prompt and very professional. Technicians are always courteous and will thoroughly explain any questions for their customers. 

Business response:

HI *****, we are glad our technician provided excellent service! The team here at James River Air would like to thank you for your review. 

Judith C's profile image
Judith C 
3 years ago

We have called James River Air twice for plumbing problems. Charlie responded to both calls and he is very professional and handled everything perfectly. I would recommend James River Air to everyone. 

Business response:

Hi ******, we are glad our technician, Charlie, provided excellent service. The team here at James River Air would like to thank you for your review. 

sharon t's profile image
sharon t 
3 years ago

The people who answer the phone are considerate & very helpful. the people who show up, call in advance and keep you apprised of how things are going these people are the best 

Business response:

Hi ******, we love when our clients are satisfied!! The team here at James River Air would like to thank you for your review. 

Laura H's profile image
Laura H 
3 years ago

James River once again did an outstanding job...had a new hot water tank installed and old one drained and removed. Jeremy was on time and did good work, pleasant and professional...great warranty as well. ***** **** 

Business response:

Hi *****, we are glad our technician, Jeremy, provided excellent service. We are glad the installation went well! The team here at James River Air would like to thank you for your review. 

William B's profile image
William B 
3 years ago

Employee who responded was prompt, knowledgeable, and informative. Took his time and kept me informed as to the steps he was taking to correct the situation at hand. 

Business response:

Hi William, we are glad our technician provided excellent service. The team here at James River Air would like to thank you for your review. 

Betty W's profile image
Betty W 
3 years ago

Mike is professional, knowledgeable and thorough in the maintenance checks on the Heating & Air units. 

Business response:

Hi *****, we are glad our technician, Mike, provided excellent service. The team here at James River Air would like to thank you for your review. 

Frequently asked questions about James River Air Conditioning Company

How is James River Air Conditioning Company rated?

James River Air Conditioning Company has a 4.8 star rating with 5,582 reviews. 

When is James River Air Conditioning Company open?

James River Air Conditioning Company is open now. It is open 24/7. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com