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James River Air Conditioning Company

4.8

About this business

One call can do it all! Life is complicated enough ... We can be your ‘one-stop shop’ for all your home’s HVAC, Plumbing, Electrical & Appliance needs. Since 1967, James River Air has been providing Richmond, Virginia homeowners with expert heating, cooling, plumbing, electrical, and appliance repair and installation services. 

Location details

1905 Westmoreland St, Richmond, VA, 23230, United States

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4.85,582 reviews
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Jan N's profile image
Jan N 
3 years ago

We appreciate your excellent and prompt service and advice! Thanks Mike 

Business response:

Hi, ***. We are glad our technician provided excellent and prompt service. The team here at James River Air would like to thank you for your review. 

Tammy C's profile image
Tammy C 
3 years ago

Mike J**** with James River arrived on time and quickly assessed the issue with our system, then replaced the part. Thank you for consistently providing great customer service! 

Business response:

Hi, *****. We are glad our technician, Mike, provided great service. We love when our clients are satisfied. The team here at James River Ari would like to thank you for your review. 

Nelson W's profile image
Nelson W 
3 years ago

JT was amazing and provided the same professional service we've always received from James River. 

Business response:

Hi, ******. We are glad our technician, JT, provided amazing service. We love when our clients are satisfied. The team here at James River Air would like to thank you for your review. 

Cheryl WBoney's profile image
Cheryl WBoney 
3 years ago

I have been a long time customer of James River AC. They installed a new furnace 16 years ago & a new central ac unit about 14 years ago. They also service my plumbing needs. On 1/27/22 I came home to no heat and immediately called James River AC for after hours emergency service. A tech called me back but unfortunately they were backed up & had to place me on a list for the following morning for a call. Snow had been predicted for the Friday evening 1/28/22 & overnight into Saturday. I called in the morning and the ladies t... read more

Business response:

Hi, ******. We are so glad our technician, Carson, provided excellent service on your replacement and AC maintenance. We LOVE when our clients are satisfied!! The team here at James River Air would like to thank you for your review. You are correct - If you ever need us for HVAC, Plumbing, Electrical or Appliance service, please give us a call! 

Teresa C's profile image
Teresa C 
3 years ago

James River has consistently delivered quality service to us for more than 35 years. Their technicians are highly trained, courteous, and honest. There is no one else we feel as comfortable using to service our HVAC, furnace, and plumbing needs. 

Business response:

Hi, ******. We are glad our technician provided consistent, quality service. We love when our clients are satisfied. The team here at James River Air would like to thank you for your review. 

Debra S's profile image
Debra S 
3 years ago

Prompt, courteous technician who called to let us know he was on his way. Took his time with the inspection and explained his findings clearly. Thanks Ben! 

Business response:

Hi, *****. We are glad our technician, Ben, provided prompt and courteous service. We love when our clients are satisfied! The team here at James River Air would like to thank you for your review. 

Dwight F's profile image
Dwight F 
3 years ago

The Service tech was very polite and kept us informed as to what he was doing. We liked that he kept his mast on and put on his shoe covers when in our house. We were happy that he did a thorough check up on the heatpump 

Business response:

Hi, ******. We are glad our technician provided great service. The team here at James River Air would like to thank you for your review. 

Greg S's profile image
Greg S 
3 years ago

They are professional and polite. I appreciate their honesty when asked for their opinion regarding when to replace the Heat Pump. 

Business response:

Hi, ***. We are glad our technician provided professional and polite service. We love when our clients are satisfied. The team here at James River Air would like to thank you for your review. 

Robert A's profile image
Robert A 
3 years ago

I received great service. A technician helped me troubleshoot my heating issue over the phone, then a technician came to the house promptly to check in more detail. Very pleasant to deal with, from first call through the technician visit. 

Business response:

Hi, ******. We are glad our technician provided great service. The team here at James River Air would like to thank you for your review. 

Frequently asked questions about James River Air Conditioning Company

How is James River Air Conditioning Company rated?

James River Air Conditioning Company has a 4.8 star rating with 5,582 reviews. 

When is James River Air Conditioning Company open?

James River Air Conditioning Company is open now. It is open 24/7. 

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