This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Ja-Roy Pest Control
- Pest Control
- Baton Rouge, LA
About this business
Professional Pest Control , Termite Prevention, Wildlife Control, Residential and Commercial Service, Mosquito Control, Bed Bug Control.
Location details
11120 Coursey Blvd, Baton Rouge, LA, 70816, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I was a long term, very satisfied customer of Allgood Pest Control until recently, when Active Pest Control bought Allgood Pest Control. My regular pest control specialist (Dave) showed up like clockwork every 3 months during the 2-hour window provided by Allgood. Dave was almost like family as he remembered the names of my dogs and provided them with treats upon arrival. When I returned from vacation several weeks ago, I noticed an email stating that the Active Pest Control guy (Anthony/Tony) had been by while I was away an... read more
On 10/11/2021, I signed a contract with Rentokil North America o provide lawn care services for the year 2022. I made a total advance payment for 2022 services on that date in the amount of $325.37 by personal check. Said check cleared my bank on 10/21/21. I January of 2022, Rentokil discontinued there lawn care service and transferred there client list to another company (Senske Services in Kennewick,WA). My advance payment for services was not transferred to the new company. My account at Rentokil, Inc. denotes a credit ba... read more
Requested service for a pest issue only. Salesman tried to sell us a monthly program that included service for insects as well, etc. We said might be interested and would look at the information but never signed up or agree to the service. We've been charged for two months now. We continue to call and call and call to get the charges stopped and credited to no avail. Additionally, nobody has even been out to do the service they are charging us for. When we call, they don't even deny that they owe us! They say it takes time t... read more
Rentokil is not worth even one star. I have had issues with this company since it bought out the local company I was using. Most recently, I received multiple bills in varying amounts for the same service. Even though I call the customer service number and am assured that I have no outstanding balance, the bills keep coming. I have no confidence in Presto-X, Rentokil, or any other name with which they may be associated and am cancelling service.
scam company - took my money and never baited correctly or responded to fix and address ongoing termite problem. Do not use this company. non existent customer service and failure to respond to any call and respond back to my house to properly fix the problem
scam company. Took my money and did not solve termite issues and never baited properly. No one calls you back, no one comes to respond to address the issue. Baits were never set properly and I had to pay a new company to start all over. new company was shocked what they charged and how poorly the property was treated. Do not use this company. They are awful and should be shut down.
Everything written in this review is factual and nothing that I have written can be denied. I would appreciate if a manager contact me ASAP to resolve this problem....I have been a longtime customer with Allgood, and I have been beyond patient with the company changeover. Since the switch, I have experienced a series of disappointments. First, the customer service reps have not been knowledgeable enough to represent the company, as a whole, as I have spoken with numerous people who either gave me the wrong or conflicting inf... read more
Business response:
I appreciate Active's timely response to this complaint. One of the managers called me and informed me that there have been many challenges with the pest control companies that were in operation under the parent company Rentokil. With Rentokil being in another state, the call system has not been efficient, and various pest control companies under the Rentokil umbrella have been scrambling trying to get through the merge. I was informed that by June 1st, Active is hoping to resolve the problems they have been having. Addition... read more
Terrible experience. Don't keep their word, managers lie to your face, take payment and don't send you the receipts. Take payment in advance and don't show up. Worse company I've ever had to deal with. Reaching out through Facebook, email, phone they are all the same through every communication channel.
Now that Active Pest Control acquired Allgood Pest Solutions—I can not get in touch with anyone. All phone numbers answers; however, after the announcement it hands up. I have tried phone numbers up and down the east coast. I just paid for my termite letter and inspection was not completed. I’m going to get my credit card company to reverse the charge because I believe they have gone out of business.
Business response:
I am so sorry to hear about this experience. After locating your account it does looks like you were able to speak with a representative and you appointment is on the schedule for the 25th. I appreciate your willingness to work with us as we integrate these 2 great companies and I apologize again for any inconvenient it has caused you.
Frequently asked questions about Ja-Roy Pest Control
How is Ja-Roy Pest Control rated?
Ja-Roy Pest Control has a 4.5 star rating with 966 reviews.
When is Ja-Roy Pest Control open?
Ja-Roy Pest Control is closed now. It will open tomorrow at 8:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com