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Inova Health Care Svc

3.4

About this business

Clinics Medical 

Location details

8110 Gatehouse Rd, West Falls Church, VA, 22042, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.4176 reviews
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Tommy Lee's profile image
Tommy Lee 
6 years ago

Inova owes me $402. I was charged for my baby’s birth at Inova which I paid. Then I contacted my insurance and they paid the bill month later because I wasn’t supposed to pay. I’ve kept calling them for my money back because it came out of my FSA and They sent my $36 to collections because I didn’t make payment since they did not refund my money. I call them every week and they always tell me it’ll be processed next week but it never gets processed. The medical staff are great but the billing and finance department are crook... read more

Susan Scott's profile image
Susan Scott 
6 years ago

Looking at the reviews I can see that they are still making the Financial Counselor's pre collect deductibles and co insurance amounts prior to providing procedures even though that is against the contract for participating providers of any insurance company. Forget about JACO what would happen if the insurance commotion came in and did an investigation? 

Chris Schneck's profile image
Chris Schneck 
6 years ago

It's been a horrible experience just trying to book an appointment. The scheduling coordinators never answer the phone and do not get back to you on emails. Currently waiting about 10days to hear back from my scheduler who said they would talk to the nurse practioner and get back to me. Thanks so much 

Scott Dickinson's profile image
Scott Dickinson 
recommend  Recommended
6 years ago

There's no other choice in NOVA- they're everywhere. 

Monica Rose's profile image
Monica Rose 
6 years ago

If I could give zero stars, I 100% would. I need a physical for school and was denied one by your Mt. Vernon office. They claimed since I “had one in June” I didn’t need to come back. It was not a physical; it was a consultation for medication. I have NEVER heard of a physicians office DENYING a patient the right to make an appointment. 

Anne Shingleton Alsoleibi's profile image
Anne Shingleton Alsoleibi 
6 years ago

I don't like Inova's billing policy of sending your account to collection if you can't pay in full after 4 months- or put you on a credit account that charges interest. I have Stage IV kidney cancer and my account is already over $4,000 this year - I want to pay ny bill, but not be punished for not being able to pay it at once. I am going back to Washington Medstar. 

Tommi Marsans's profile image
Tommi Marsans 
6 years ago

Mad props to Dr. Joseph Chu at Inova Fair Oaks Hospital. He is an amazing Doctor who went the extra mile to make sure Griffin got the BEST care. I went from freaked out helicopter mom to chill in the space of an hour. He gave Griffin the best care, was patient and understanding. But more importantly, he went out of his way to listen and address every fear Griff had. Seriously amazing! Thank you! 

Luis Guardia-Mora's profile image
Luis Guardia-Mora 
6 years ago
John Tippins's profile image
John Tippins 
7 years ago

Frequently asked questions about Inova Health Care Svc

How is Inova Health Care Svc rated?

Inova Health Care Svc has a 3.4 star rating with 176 reviews. 

When is Inova Health Care Svc open?

Inova Health Care Svc is closed now. It will open at 9:00 a.m. 

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