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4600 W Guadalupe St, Ste 1, Austin, TX, 78751, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 10:00 a.m. to 6:00 p.m. | |
Tue | 10:00 a.m. to 6:00 p.m. | |
Wed | 10:00 a.m. to 6:00 p.m. | |
Thu | 10:00 a.m. to 6:00 p.m. | |
Fri | 10:00 a.m. to 6:00 p.m. | |
Sat | 10:00 a.m. to 5:00 p.m. | |
Sun | 1:00 p.m. to 5:00 p.m. |
Verified Renter The location of this complex is wonderful. But, the elevator in our building has not worked in over 6 weeks. Our garage security gates have not worked properly in weeks. The general condition of the building is dirty. Landscaping is below standards.
Business response:
Thank you for sharing your feedback. While we're glad to hear you’re enjoying the convenience of our location, we’re sorry to learn that other aspects of your experience have fallen short. We understand how frustrating the ongoing elevator and gate issues have been, and we want to assure you that both matters are being actively addressed with our third-party vendors. Unfortunately, parts and repairs can sometimes take longer than we’d like, but we are pushing for resolution as quickly as possible. Regarding cleanliness and l... read more
Verified Renter Great place to live. Nice apartments and great common spaces. If you ever hava a maintenance problem it is fixed right away. Cade will answer any question and help in any way he can. He is great.
Business response:
Thank you again for taking the time to let us know how we did. We hope you have a great day!
Verified Renter Disappointing experience. I was so excited to live here with all the conveniences and perks of living in a large complex, from the building gate being broken constantly, allowing cars including mine to be broken into daily. As well as the pest control service that never came unless I went down to the office 5 times, to the “patrol” service who never patrolled the garage to see the cars get broken into. The “luxury” units provided with not a lick of luxury in the entire apartment other than the leasing office.... read more
Business response:
Thank you for taking the time to share your experience. We’re truly sorry to hear that your time at our community did not meet expectations. Regarding pest control, service is available upon request and we strive to complete these work orders promptly. If there were delays in your case, we sincerely apologize and will look into ways to streamline that process moving forward. We’re also disappointed to hear that your apartment did not meet your expectations of a luxury experience. Our goal is to provide a high level of comfor... read more
Verified Renter high ceilings, plenty of parking, nice amenities, price is a bit steep, but understandable for the location. maintenance is fast and effective.
Business response:
Thank you for taking the time to leave us a review! We're so glad to hear you're enjoying the high ceilings, ample parking, and the amenities we offer. It’s also great to know our maintenance team has been prompt and effective—that’s something we take pride in. We understand pricing is a key factor, and we truly aim to provide a value that reflects the convenience and quality of our location. If you ever have any feedback or suggestions, we're always happy to listen! By the way, if you wouldn’t mind sharing your experience o... read more
Verified Renter The location is very convenient — it’s close to my school, which makes commuting easy and saves me a lot of time. Public transportation is also easily accessible, with bus stops and train stations nearby. Daily life is very convenient here, as the area is surrounded by supermarkets, restaurants, and even sports facilities like basketball and soccer fields, all within walking distance. Inside the community, there are many great dining options, and the environment feels safe and welcoming. The residents are fri... read more
Business response:
Thank you so much for taking the time to leave such a thoughtful and detailed review! We're thrilled to hear that our location, amenities, and community have made your living experience here so enjoyable and convenient. It’s especially great to know that you've felt safe, welcomed, and supported by both the surroundings and your neighbors — that’s exactly the environment we strive to provide. Your feedback helps others get a true sense of what it’s like to live here, and it means a lot to our team!
Verified Renter So far things have been very good with the move in process. Very easy and apartment is in good condition. Leasing office staff were helpful in answering questions!
Business response:
Thank you so much for the kind words! We're thrilled to hear that your move-in process has been smooth and that the apartment met your expectations. Our team is always here to help make your transition as easy as possible, and it's great to know we hit the mark. If you have a moment, we’d really appreciate it if you could share this feedback on Google as well. It helps others learn about our community and means a lot to our team!
Verified Renter maintenance and leasing office staff are nice. when amenities break, it takes a bit to get repairs. neighbors are nice and you can’t beat the area
Business response:
Thanks so much for the 5 stars and for sharing your experience! We’re glad to hear you’ve had positive interactions with our maintenance and leasing teams, and that you’re enjoying the neighborhood — the location really is hard to beat! We also appreciate your patience when it comes to amenity repairs. Some features we need to contract out to third-party vendors, which can occasionally cause delays, but we're always working to get things resolved as quickly as possible. We appreciate the feedback and will continue working to... read more
Verified Renter We have seriously upgraded in our maintenance team and coupled with a fantastic management staff and a great property, The Triangle is really a top notch place to live and I love my home!
Verified Renter Steven has made the process of moving to The Triangle so smooth! My wife and I cannot express how perfect the experience has been. It's a perfect fit for our wants and needs.
Business response:
Thank you so much for the kind words! We're thrilled to hear that Steven helped make your move to The Triangle such a smooth and enjoyable experience. It means a lot to know the community is such a great fit for you and your wife — welcome home! If you don’t mind, we’d love it if you could share your experience on Google Reviews as well — it really helps others get a sense of what to expect. Thanks again for the great feedback!
Infinity Residences at the Triangle has a 3.5 star rating with 814 reviews.
Infinity Residences at the Triangle is closed now. It will open at 1:00 p.m.
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