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Infinity Residences at the Triangle
- Residential Leasing
- Austin, TX
About this business
Location details
4600 W Guadalupe St, Ste 1, Austin, TX, 78751, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 1:00 p.m. to 5:00 p.m. |
Verified Renter Used to really love it. But it's gone downhill. It feels like management just doesn't care anymore about our safety seeing as how easy it is just walk into our building that is supposed to be secure. Two of the doors that should need the app to unlock you can just open like nothing. One door doesn't even have any lock. Management seems to think your worries are not important. They know of the security issues and have done nothing about them. And now there are package thieves, we have no security cameras so on... read more
Verified Renter The apartment is very nice to live and the hallways are super clean. Garage is also very safe and well maintained. The proximity to UT bus system is a plus. The location is great too with multiple restaurants and shopping places. Overall, very satisfied.
Verified Renter I love our house. The only issue I have is the retail recycling dumpster gets picked up and wakes me up at night. Besides that everything about this place is great
Verified Renter Location is great - love the proximity to gyms, grocery, restaurants, etc. I don’t love the fact that my neighbor lets their dog use the bathroom right outside of my front door and the apartment can’t do anything about it.
Verified Renter Location is good. We have now had the gym out of service for 4 months and have paid the exact same amenity fee the entire time with no reasonable alternative. The apartment itself is fine, classic landlord cheap fixes like a weird sealant on our tub that never really set and a sloppy paintjob, but at a distance it's nice enough. Many outdoor locks are broken though I've never actually seen someone take advantage of it in an obvious way. But leaving a smashed lock panel on the side of the building is just aski... read more
Verified Renter I have enjoyed living at the triangle despite the fact that management of the property has been bumpy. I would love to feel confident enough to renew my contract as it truly is a lovely location and the apartments are spacious and comfortable. That being said, there are too many issues that go unresolved to feel certain this is still the community for us.
Business response:
Thank you for sharing your experience. We’re glad to hear that you’ve enjoyed the location and comfort of your home, though we regret to learn that your experience with our management has felt less than seamless. Resident feedback is extremely important to us, and we want to ensure any unresolved concerns are properly addressed. We’d appreciate the chance to connect directly so we can better understand the issues you’ve encountered and work toward a resolution. Please don’t hesitate to reach out to our office team at your co... read more
Verified Renter There are numerous problems with this property. When we moved in the place was littered with dirt and not cleaned and prepped for move-in. Since we moved in it has been non-stop poor communication with the leasing office. There has been banging noises with no solutions and empty promises. You never know if your washer or dryer will break and when it will be fixed. The garage gates have been broken since we moved in and multiple cars have been broken into including mine. They really don't care about you here o... read more
Verified Renter Went smoothly. The folder with maps and instructions helped greatly. The front desk was very helpful providing step by step instructions for parking and various access points.
Verified Renter Great location. Greystar, the management company, is letting the place deteriorate. It's sad because the place has such potential. The common areas are usually dirty. Our elevator was out for about three months -- the only one in a building with four floors. They've just given up on providing security in the garage. Emphasis on community parties but little attention to keeping the community in good shape.
Business response:
Thank you for taking the time to share your experience. While we understand your frustrations, we’d like to clarify a few points for accuracy. Apartment communities, including ours, do not provide private security services, though we do take resident safety seriously through controlled-access parking, controlled access entry, and regular monitoring of our facilities. Regarding the elevator, while repairs on large equipment can unfortunately take longer than anyone would prefer due to parts and vendor availability, our team w... read more
Frequently asked questions about Infinity Residences at the Triangle
How is Infinity Residences at the Triangle rated?
Infinity Residences at the Triangle has a 3.5 star rating with 814 reviews.
When is Infinity Residences at the Triangle open?
Infinity Residences at the Triangle is closed now. It will open at 1:00 p.m.
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