IKEA's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

IKEA

4.1

About this business

IKEA Brooklyn offers quality home furnishings at affordable prices, ready to take home with you. Visit our showroom for home design inspiration, and continue down to our Market Hall for home furnishing accessories. Plan your visit for the whole family, visit the IKEA restaurant for breakfast, lunch and dinner. Our Småland children's play facility is available during retail hours for small children. Delivery, click and collect, assembly, and installation services are available. 

Location details

1 Beard St, Brooklyn, NY, 11231, United States

Get directions
WeekdayScheduleStatus
Mon10:00 a.m. to 9:00 p.m.
Tue10:00 a.m. to 9:00 p.m.
Wed10:00 a.m. to 9:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 9:00 p.m.
Sun10:00 a.m. to 9:00 p.m.
4.118,511 reviews
Select a rating
Mirusch Satinova's profile image
Mirusch Satinova 
5 years ago
Denise Koller's profile image
Denise Koller 
5 years ago
Jay Cee's profile image
Jay Cee 
5 years ago

Most of my apt is freaking ikea... The stuff is more sturdy than they get credit for. 

Meredith Trivedi's profile image
Meredith Trivedi 
5 years ago

Waited in line an hour to check out, waited in line another hour plus to sign up for home delivery. Sat at home for four hours waiting for delivery only to learn the delivery would be 2 hours delayed. Terrible service and total incompetence. The hassle is not worth the cheap furniture. 

Patricia Kindy de Picciotto's profile image
Patricia Kindy de Picciotto 
5 years ago

WORST SERVICE EVER!!!!!!!!!!!! They delivered me only one of the two boxes of my sofa, and even though i paid for pick up delivery and assembling, i still havent received the 2nd missing box as Ikea Brooklyn have not, for the 3rd consecutive time, sent the box to the delivery and assembling company!!!! And of course no one answers the customer service or give any feed back!!!!!!!! I have half a sofa for a month now!!!!!!! 

Mark Campbell's profile image
Mark Campbell 
5 years ago

Over two hours just to pick up a counter top. Understaffed and, to say the very least, lack of communication is a big issue with the employees. One of the worst retail experiences in a long while. 

Jenya Moshkovich's profile image
Jenya Moshkovich 
5 years ago

I was surprised to learn that there is no lactation room at this store - instead, two employees suggested that I feed my baby in the family restroom. No thanks - that is both gross and completely unhygienic. If you are as committed to families as you say on signs all around the store, please consider providing a clean and private space for women to nurse their children. 

Nadia Nikolic Bowen's profile image
Nadia Nikolic Bowen 
5 years ago

I've never encountered such a lack of customer service AND I STILL DON'T HAVE MY FURNITURE TWO DAYS LATER. The people in the store were rude and incompetent. I waited hours on line to check out and get scheduled for home delivery. To boot the home delivery never showed up and I still can't get a straight answer on when I'm going to have a bed to sleep in. I've spent hours on the phone and hours waiting. Mark my words I will dissuade everyone I can from ever shopping there. This has been such a nightmare and I used to love IK... read more

Andrew Purchase's profile image
Andrew Purchase 
5 years ago

Frequently asked questions about IKEA

How is IKEA rated?

IKEA has a 4.1 star rating with 18,511 reviews. 

When is IKEA open?

IKEA is closed now. It will open at 10:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com