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IKEA

4.1

About this business

IKEA Brooklyn offers quality home furnishings at affordable prices, ready to take home with you. Visit our showroom for home design inspiration, and continue down to our Market Hall for home furnishing accessories. Plan your visit for the whole family, visit the IKEA restaurant for breakfast, lunch and dinner. Our Småland children's play facility is available during retail hours for small children. Delivery, click and collect, assembly, and installation services are available. 

Location details

1 Beard St, Brooklyn, NY, 11231, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 9:00 p.m.
Tue10:00 a.m. to 9:00 p.m.
Wed10:00 a.m. to 9:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 9:00 p.m.
Sun10:00 a.m. to 9:00 p.m.
4.118,511 reviews
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Ben Terrell's profile image
Ben Terrell 
recommend  Recommended
5 years ago

This comfortable and good standard of living I now enjoy with my family, is all thanks to you ma'am Samantha, before now I had a low income and did a lot of online trade which no profit, but you can like an angle and change all of that in just one week, you turned my $600 to $8,450 with your intelligence as an expert and from that day I had made more profit each week investing more, there is no amount of thanks that will be enough for what you have done for me and my family, but I promise ma'am I will speak of your honesty,h... read more

Ashish Jatav's profile image
Ashish Jatav 
recommend  Recommended
5 years ago

Great customer service +18444200072 NO NONSENSE and GREAT SUPPORT!!! 

Maria Loja's profile image
Maria Loja 
recommend  Recommended
5 years ago

Excelente productos me gusta 😘😉 

Samantha Gould Raices's profile image
Samantha Gould Raices 
recommend  Recommended
5 years ago

Dear IKEA Red Hook, Stop doing business with XPO Logistics (3rd party delivery service). This is by far the worst company I have ever dealt with in my life. First delivery never showed up due to “truck issues”. This is after waiting 12 hours for the delivery and calling their dispatch numerous times. They then rescheduled the delivery to occur the next day and the dispatcher assured me I was the 2nd stop of the day which would occur around 10am. Nope, it’s now 5pm and no sign of the delivery. I’ve been on hold for about an h... read more

Karen Palmese's profile image
Karen Palmese 
recommend  Recommended
5 years ago

Did the click and pick. Fast easy no Touch was in and out in 10 minutes. Highly recommend them. 

Natalia Semeneeva's profile image
Natalia Semeneeva 
5 years ago

I'm waiting for (my order) delivery from April 13 ... how to contact Ikea if email and phone do not responds ? WHERE MY ORDER??? Where refunds??? Where customer service??? 

Rob Nelson's profile image
Rob Nelson 
5 years ago

Do you ever answer the phone? The delivery people are bringing in doors, shelves, and rods for my wardrobe, but the wardrobe itself is not coming. Should I refuse the delivery or not? I'm planning to dispute the charges on my credit card and filing a report with the city if I don't hear back. What an awful experience. ****Update**** I had much better luck tweeting @ikeausahelp. They sent a quick reply and hopefully there will not be any further issues. 

Rachel Bachel's profile image
Rachel Bachel 
5 years ago

Terrible customer service. 

Sarah Hawkey's profile image
Sarah Hawkey 
5 years ago

Yesterday I rented a car and drove to IKEA Brooklyn. At furniture pick up I was given SOMEONE ELSE'S ORDER. I called customer service when I got home and realized the problem last night expecting the matter to be corrected immediately ie: sending a van with my things and picking up the wrong items. I was told there is no way to contact the Brooklyn store and that it may take up to 2 weeks to correct this matter, which is totally unacceptable. This is terrible service. Correct your mistake in a timely manner! 

Frequently asked questions about IKEA

How is IKEA rated?

IKEA has a 4.1 star rating with 18,511 reviews. 

When is IKEA open?

IKEA is closed now. It will open at 10:00 a.m. 

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