IKEA

Amy Borg Estes 

on Facebook

5 years ago

Quieter & more relaxing than NJ locations. Items available here that you can't find in NJ. Great view of downtown skyline from cafe. 

Claire Vinyard 

on Facebook

5 years ago

Their stupid delivery agent failed to deliver our stuff TWICE. After the third round of phone calls, we're told that in fact the first delivery was "rejected" (um, no it wasn't) and returned to the store, where everything was scanned back in and put on the floor again. Except I still haven't gotten a refund on my credit card, so, really? No one we've talked to actually seems to know what's going on, and it's all just been a huge pain in the ass. These people need to get their shit together (and hire a different delivery agen... read more

Gustavo F. Fonseca 

on Facebook

5 years ago

I had the same problem with this store, four days to deliver my stuff a week sleeping on the floor and no one gave any information. Never buy from this store is horrible and the attendants are arrogant 

Alexa Marie Oyague 

on Facebook

5 years ago

Are you kidding me?????? Wait 6 hours for delivery and no one shows and customer service line is dead????????? What is this??? 1996??? Clean up your act!! Loathsome company. 

Chany Kurland 

on Facebook

5 years ago

I would give ikea zero stars if I could. I went to ikea and bought a besta combination they had on display. I forgot to take a picture of the display so I can see how I am configuring it. I called customer service and the combination is not available in picture online. So even though I have the combination number of the display, they have no way of getting a picture to me and I would have to drive 45 minutes each way to the store to be able to put my pieces together. Now I have $750 of worthless items sitting in my house. AB... read more

Ryan Romanski 

on Facebook

5 years ago

You guys need to not be so stingy. You guys left out some hardware and a handle for a unit I bought 

Dianne Noriega Cairoli 

on Facebook

5 years ago

Dear IKEA. You possibly have the WORST customer service I have ever seen. You still owe us a refund that was approved on 9/15 but have not called us to process this refund. It's been 9 days, that is unacceptable. I've called multiple times and NO ONE returns a call. 

Nicola Fitzpatrick 

on Facebook

5 years ago

Terrible. Didn't have 6 of the items I was looking for.. Or the system showed it in stock but couldn't be found. Customer service in the store were not helpful, told me to ring customer service where I held for 20 minutes. In store they were telling each other to take their breaks whilst it was dead (it wasn't). Lined up for 45 minutes.. Worst ikea experience.