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IKEA
- Furniture Stores
- Brooklyn, NY
About this business
IKEA Brooklyn offers quality home furnishings at affordable prices, ready to take home with you. Visit our showroom for home design inspiration, and continue down to our Market Hall for home furnishing accessories. Plan your visit for the whole family, visit the IKEA restaurant for breakfast, lunch and dinner. Our Småland children's play facility is available during retail hours for small children. Delivery, click and collect, assembly, and installation services are available.
Location details
1 Beard St, Brooklyn, NY, 11231, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:00 p.m. | |
| Tue | 10:00 a.m. to 9:00 p.m. | |
| Wed | 10:00 a.m. to 9:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 9:00 p.m. |
Absolute worst customer service of my life.First of all, the store experience was NOT IKEA brand service. The staff members were unhelpful and rude. NOT what I expect from IKEA. Then, a staff member filling out an order for home delivery filled out the wrong couch for delivery. I received it and called immediately. After 3 tries, I was assigned a case number and told I'd get a call in 72 hours. The call came, they left a voice message with an extension that NO LONGER WORKS. I have tried, for 2 days, to reach someone who can ... read more
Help!
Worst service ever. After spending serious $$$ on the pax system a week before delivery they send me a note & gift card telling me that the wardrobe is out of stock. What am I going to do about the shelving units now? Display it on the floor? I can't even order it online due to the expensive shipping fee which was not covered on the gift card. The only way to exchange or refund is to go back to the store? Not everyone has time for something like that. The least you could do is to cover the shipping fee if I need to reorder i... read more
you suck i was there for over an hour to get a refund the i have been trying to get for over 6 months..... and the "manager " Michel is a joke i hope you get fired, your dog dies and your house burns down get fucked all of you
Terrible store reflecting the customer service I've had from IKEA US. Store in New Haven Connecticut assured me that the boxes we needed to complete a unit I was buying would be in stock for online ordering. After trying for over four weeks to order online the customer service centre told me that, no, theses aren't available online. I therefore have to trek to Ikea to return the items bought or see if they have them in stock. The Brooklyn store has them in stock apparently (online) but when I get here, no they don't. I there... read more
One of the worst ikea I ever been! No one seem is working at all... If there is a minus. I will give minus 10stars
Frequently asked questions about IKEA
How is IKEA rated?
IKEA has a 4.1 star rating with 18,511 reviews.
When is IKEA open?
IKEA is closed now. It will open at 10:00 a.m.
Need help? Contact us.
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