IKEA's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

IKEA

4.1

About this business

IKEA Brooklyn offers quality home furnishings at affordable prices, ready to take home with you. Visit our showroom for home design inspiration, and continue down to our Market Hall for home furnishing accessories. Plan your visit for the whole family, visit the IKEA restaurant for breakfast, lunch and dinner. Our Småland children's play facility is available during retail hours for small children. Delivery, click and collect, assembly, and installation services are available. 

Location details

1 Beard St, Brooklyn, NY, 11231, United States

Get directions
WeekdayScheduleStatus
Mon10:00 a.m. to 9:00 p.m.
Tue10:00 a.m. to 9:00 p.m.
Wed10:00 a.m. to 9:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 9:00 p.m.
Sun10:00 a.m. to 9:00 p.m.
4.118,309 reviews
Select a rating
Errol Q Mulligan's profile image
Errol Q Mulligan 
5 years ago

Good store great products. Been to this store many times nothing superb about it 

Pedro Syrdahl's profile image
Pedro Syrdahl 
5 years ago

44 min and counting... that is how long I am waiting to talk to customer service at IKEA... Keep it up the good job! 

Vanida Le Van's profile image
Vanida Le Van 
5 years ago

I wanted to highly complain about your local delivery provider XPO in New York. I have been very frustrated and annoyed with the service. I have been waiting for my sleeper sofa, blinds and rug for about 3 weeks now... Because of constant rescheduling of delivery since March 10th. I would like IKEA do help on this order by at least compensating for all the trouble, time and money I have lost by taking non paid days off to be at home to receive my orders. They never came and I am still waiting as of today.... The next deliver... read more

Gisela Alvarado's profile image
Gisela Alvarado 
5 years ago

El mejor lugar para encontrar lo que se necesita para organizar en poco espacio 

Gillian Holness's profile image
Gillian Holness 
5 years ago

This is my first experience with IKEA and it will be my last. Ordered an ALGOT closet online at 1:54pm on a Friday. Received a phone call from the store at 3:20pm letting me know that one of the 53 items is not available and will be in stock the next day. Pick up time is 6:30-9pm that day. She stated that I have until 6pm the next day to pick up my items. Well I get to the store the next day at 5:30pm to be told that they had put back my items at 8am that morning. What happened to the 24 hours as stated on receipt. Now I nee... read more

Nicola Carpeggiani's profile image
Nicola Carpeggiani 
5 years ago

I WOULD LIKE TO RATE 0 STARS but it's not possible. I bought two beds from IKEA Brooklyn and after one month I decided to return the items(as written on the website) because the size was not good for my rooms. Returns customer service was super rude and denied my returns. I had to go back there in person for 3 times before one representative "did me a favor" (true words) and accept my return request and payment for delivery. RETURNS ARE A CUSTOMER RIGHT BTW. I paid for the pickup which was 4 hours late. Now it's more than 2 ... read more

Jeff Williams's profile image
Jeff Williams 
5 years ago
Mike Dee's profile image
Mike Dee 
5 years ago

They could treat customers with any level of decency. 

Brenda Méndez's profile image
Brenda Méndez 
5 years ago

Omg! Estoy Pensando visitar esa tienda pero con tantos mensajes negativos qué hay aquí sobre los delivery’s ahora no se que pensar, necesito un inmueble para mi habitación y lo necesito de emergencia; so, No puedo durar 2 semanas o mas esperando a que ellos me lo lleven a la casa, podría esperar 24 horas máximo pero no cuando ellos quieran llevármelo a la casa. Ellos deben de manejarse mejor y cambiar esa forma que tienen sobre los delivery’s. Wao! 

Frequently asked questions about IKEA

How is IKEA rated?

IKEA has a 4.1 star rating with 18,309 reviews. 

When is IKEA open?

IKEA is closed now. It will open at 10:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com