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IKEA

4.1

About this business

IKEA Brooklyn offers quality home furnishings at affordable prices, ready to take home with you. Visit our showroom for home design inspiration, and continue down to our Market Hall for home furnishing accessories. Plan your visit for the whole family, visit the IKEA restaurant for breakfast, lunch and dinner. Our Småland children's play facility is available during retail hours for small children. Delivery, click and collect, assembly, and installation services are available. 

Location details

1 Beard St, Brooklyn, NY, 11231, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 9:00 p.m.
Tue10:00 a.m. to 9:00 p.m.
Wed10:00 a.m. to 9:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 9:00 p.m.
Sun10:00 a.m. to 9:00 p.m.
4.118,309 reviews
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Gustavo Pastor's profile image
Gustavo Pastor 
5 years ago

You can find a lot of things a good prices 

Baptiste Martin's profile image
Baptiste Martin 
5 years ago

Probably the worst customer service experience I’ve had in the US...I confirm the already late delivery the morning of, delivery date was changed after I called in the PM to check up on it...”sorry we didn’t have the truck to load them on”, had to wait another 48h. The delivery fee is still not reimbursed as they offered to and I’m still missing a 300$ desk from the delivery. On to 40mn waiting on customer service line without call you back option or estimated pick up time. What year is this again? Won’t order there again an... read more

Mava Shahgaldi's profile image
Mava Shahgaldi 
5 years ago
Chris Keesling's profile image
Chris Keesling 
5 years ago

Daughter to store to collect the support bracket left out of the delivery order. After travelling for over an hour to get there, waited in line at customer service for over an hour. The online representative (after 1 hour on phone) told me the part would be at the customer service counter. The employee there was so rude and basically told me off. We don't deal with online orders.... Well why would the rep on the phone tell her to go there then? On top of that, they were on the loud speaker talking about how mastercard is dow... read more

Elizabeth Packer's profile image
Elizabeth Packer 
5 years ago

Will some one from customs service please answer the phone!!!!!!! 

Cindy Babin's profile image
Cindy Babin 
5 years ago

Very bad .. still waiting for my delivery since 1 week and already payed .. They need 0 stars ! I was waiting for my delivery since next sunday. They didn't delivery me, and of course didn't call me to tell me they wont be there . I have call them and they told me friday will be delivery.. nothing friday .. now they where supposed to delivery me tomorow and they call to tell me not possible we have to reschedule. The stuff is not professional at all. They women i have get on the fond was rude with a client , she was laughing... read more

Arienne Rossi's profile image
Arienne Rossi 
5 years ago

We never had such experience with any ikea in the world, Brooklyn store delivery service DOES NOT WORK! Even if you pay a fair price for the service and choose a delivery day (no time), they will never guarantee delivery. You guys should really work this out, that is no service at all! 

Moreno Ramos Fide's profile image
Moreno Ramos Fide 
5 years ago

Muebles y de cocina me siento contesta con los produce 

Ombeline Lagé's profile image
Ombeline Lagé 
5 years ago

When I spend 700$+ in furniture, pay 60$+ for it to be shipped, I expect to be updated on my order’s status, and I expect for it to be delivered on time, or at the very least for someone to warn me that my order won’t be there on the day it was supposed to be. I ordered other stuff on Amazon, paid less, got it shipped for free, and was able to track my order 24/7. This is the last time I bother with Ikea’s contempt for user experience. 

Frequently asked questions about IKEA

How is IKEA rated?

IKEA has a 4.1 star rating with 18,309 reviews. 

When is IKEA open?

IKEA is closed now. It will open at 10:00 a.m. 

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