IGS Energy

Tori S 

on BBB

2 years ago

They lie to you and charge you three time more in my case on my electric ****. 

Boris K 

on BBB

2 years ago

I was their client for 20 years, and after that they raised the price to me to the sky. I left them and will never use their services again in my life. This company is complete trash. I don't recommend it to anyone. 

Susan S 

on BBB

2 years ago

This company is a nightmare. I cancelled services in October of 2021. They told me that it would take two months to process the cancelation. They proceeded to continue to charge me a monthly service charge even though I had a new provider and had canceled services. I had to report my credit card as stolen to get them to stop steeling my money! I am still disputing the illegal charges with my credit card company and it has been 10 months. I would NEVER do business with IGS ever again and will warn everyone I know to stay away... read more

Amy S 

on BBB

2 years ago

A representative of IGS came knocking at my door waking me up from a nap so my brain was not fully on yet. The guy told me they were just checking what happened and why was I not with them, continuing he indicated they had been my supplier all along and it just recently switched. My carriers did recently switch on my gas company, but I was NOT with IGS I found out after. He also stated that IGS was in the top 3 energy suppliers while the one I had was one of the worst ones and were at the bottom ranks in energy suppliers. Af... read more

Theresa T 

on BBB

2 years ago

O.k, first I am upset with myself for signing that thing! I live upstairs, my more their and sister live downstairs, this salesman weaseled his way into our home, I don't know what he told my 75 year old mother to get in the house :(Love ng story short, I am struggling financially, he swore that my rates with my electric company were about to almost double, and if I signed their contract, it wouldn't happen. I panicked, I signed it, but felt so uneasy that I called the company right after, it was hard to understand her and I... read more

Jane O 

on BBB

2 years ago

This just happened to me. I received 2 letters...one to me and one to my late husband...thanking us for CHOOSING IGS. I never chose anything. Later on July 15 **** a man came to the door...friendly type carrying a clipboard. He looked at my gas and electric bills, said something about gas going up and by joining IGS I could save money. He talked for a long time and I must admit I didn't understand much of what he talked about. Then he handed me an electronic contract contraption for me to sign. His cell phone went off with e... read more

Wendy C. 

on BBB

2 years ago

I believe it was 2016 when they rudely showed up at my door. I was putting up my Christmas tree which you could see from the window. They pretended to be with Duke Energy, acting like I could save money on my gas and electric ****. Over half way into their spill, it was apparent they were not with Duke, but guaranteed I would always receive a lower rate. Now, I receive a **** for ******. Nothing in the mail saying my prices are going up. My house is barely **** square feet, I have never had a **** even close to that. I am li... read more

SANDY C 

on BBB

2 years ago

They raised their rates, 3xs what Ohio ****** charges. (When we signed up with them in 2016 they said they would always be lower than OH ******, but that was a lie). We got an electric **** that is 3xs what we normally use, and they will not adjust it. They said they sent out notices, but we did not get one. I have informed delivery from the post office and went back and they did not send us a notice. They said they sometimes look like junk mail. We just switched back to Ohio ****** but that won't show up until our next ****... read more

Bill S. 

on BBB

2 years ago

My **** was 80 a month for gas and electricity. Signed with IGS and it went to 250 then the next two months it was at 350. I didnt use any more gas or electric. I talked to IGS and the guy on the phone laughed at me. He wanted to know if peco told me to leave IGS . IGS ripped me off. My friend sold me on this IGS ********. Ill stay with peco from here on out. IGS robbed me and lied to me and laughed at me over the phone. There is nothing funny about it when I am fighting to make ends meet. Big rip off! Stay away from IGS ! R... read more