IGS Energy

Betty T 

on BBB

3 years ago

I would give no stars for IGS if allowed and a 2-thumbs way down icon. I am retired but work a parttime job as a cashier in a grocery store to supplement my income. I was home one afternoon, a clean-cut professional looking young man knocked on my door, I did not let him in my apartment, but stepped outside to talk. He said he was going around my neighborhood to see if people wanted to pay less on their gas and electric bills. Long story to short: I signed up; he did tell me that it would cost $100 (for each) if I decided to... read more

Richard D 

on BBB

3 years ago

Door to door solicitors and liars. Tried to tell me ***** switched my service less that 3 months ago when I switched them over a year ago, lied stating I was paying approx 11-1/2-12 cents per kwh when I've never paid over .08, acted like they didn't know what nuclear energy was or said they were not allowed to talk about it. They trespass, and try bully tactics and fearmongering to get you to change service with them at a lot higher rate of 11-1/2 cents per kwh.Stay away from IGS Energy, they claim to be totally green energy... read more

Glenn T 

on BBB

3 years ago

Awful company. They came, unsolicited, to my house pressuring me that I can switch energy companies and get a great variable deal. The agent kept telling me to go get my latest utility bills to make the switch. I told the individual I had a meeting for work and could not do so and to come back later. During this time, I read these reviews on BBB regarding this business and changed my mind. I emailed the agent and told her to not come back to my property and also called IGS Energy and had them put me on the "do not solicit" l... read more

Elizabeth M 

on BBB

3 years ago

Representative came to the door while I was home alone. Im very **** and believed the man when he told me he was going around My town getting acct info for ******** gas and med ** customers to ensure their same rates for the next three years. He even tried to have me allow him inside. (Thank god Im not that stupid.). I quickly called my fianc and informed him of the interaction because I did sign and signature, and we took off all our banking and card info from our accts to ensure this company will not be withdrawing funds. ... read more

George R 

on BBB

3 years ago

I pay more now with IGS than I did with the utility company. I believed the sales pitch. If I could leave less than a star I would. 

Todd G 

on BBB

3 years ago

Beware IGS Energy has "true up" fees when you try and leave, bunch of thieves. 

J A 

on BBB

3 years ago

Ashamed to admit I fell for a "free solar from the government" sales pitch, secretly disguised under another company. A representative came to the door after contacting a number from a ****** search ad. After signing away, I soon found the account info of the same credit card that was used for auto payments to have suddenly changed. Thankfully Face ID keeps you logged in and I was able to freeze and change account information in time. I already see a pending charge queued up and my representative is no longer keeping in cont... read more

Valerie D 

on BBB

3 years ago

Im writing to counter the negative comments about IGS Solar. I wont bore you with all the details except to say that I received a call from a telemarketer that IMPLIED they were with Duke. The person asked if I knew anything about solar. i responded with several questions that could only be answered by a representative, so I scheduled a visit. I met with a rep from Vision Solar that was able to answer my questions and, against my better judgement, I bought into a 25-year solar panel lease. I woke up the next morning feeling ... read more

Erin M 

on BBB

3 years ago

This company treated my family and me very badly. They have been charging us a variable monthly rate that is extremely high (.99 versus .53 for ***- their rate is double the *** rate!). I canceled my service with them, and I received a **** for $305 which they said was the true-up on my account (I use budget billing). This is way out of line! The customer service representatives said they couldn't do anything about it. Gouging customers is just wrong! They shouldn't be allowed to do that. Also sending a whopping **** as a tr... read more