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The Holiday Inn and Suites Across from Universal Studios Florida is a Universal Partner hotel and centrally located to everything Orlando has to offer. Located directly across the street from Universal Studios Florida, the thrilling Universals Islands of Adventure , Volcano Bay and the excitement of Universal CityWalk entertainment and dining complex, we are where you want to be in Orlando. Our Orlando hotel has everything you need for a fun, holiday vacation or business trip to Central Florida. Our Holiday Inn and Suites is... read more
5905 South Kirkman Road, Orlando, MO, 32819, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Do not stay here or better luck on a different floor. We couldn’t even check in 30 minutes early because the room wasn’t ready. Our hallway smells like bug spray, housekeeping doesn’t do a good job with cleaning bathroom toilets. We bought donuts back from Universal and a hour later discover sugar ants in the box that was on kitchen counter. What a waste of money. Not to mention we brought other snacks we had to trash. Will not stay here again.
Very clean and staff are friendly. They texted me to ask about my stay and if I needed anything. I’m very impressed.
Business response:
Thank you for the great review Michele!
Sierra and her team is awesome!! I appreciate you making sure that my family and I had a wonderful time in Florida!!! Yes Holiday Inn have earned 10 stars!!! Thank you
Business response:
Hi Raelanda - We are so happy to hear that Sierra was able to turn your stay around! If there is anything else that you may need from us, please do not hesitate to reach out :)
I stayed in this hotel twice! In the first time we had a problems, the hotel “took fire”, and we changed to other. The attendance and attention to ok. Twice I was with my family, and all the hotel was reformed. The attention of housekeeping and others is too good. Have transportation to Disney and others parks. Have a small store with gifts, fruits, coffee, etc... and the employee is Brazilian, so easy to speak! This year my brother will stay again in Holliday inn. I liked!!! I wanna go soon!!!! Sorry for my English... ��
Business response:
Thank you so much Thaty for the great review! We look forward to you and your brother coming back to visit us again!
Go somewhere else! At this hotel we checked in at 8 am and they said they would text us when the room was ready which was fine because we were going to the park but then we never got a text all day. We got back to the hotel at 5pm and they didn't have rooms ready mind you 3pm is check in. So we waited in the lobby for 20 minutes so they could clean two rooms for us. Then they only offered us free breakfast at TGA FRIDAYS which was horrible too. The buffet was empty by 8am and no plates or forks then they only had one waitres... read more
Business response:
Hi Ginger - I am so sorry to hear you had this experience. What is the best phone number that a member of our executive team may reach out to you tomorrow? Please private message us if possible. Thank you
Business response:
Thank you for the great rating Daniel!
Best hotel that we’ve stayed at in Orlando (off Disney property). We went to Universal for two days and the walk was easy breezy or a $7 Uber ride. Rooms were clean, staff accommodating and pleasant, TGI Friday’s breakfast was substantial � we will definitely come back when we return to universal!!!!
Hotel is in need of a major renovation rooms have a musty odor and carpets are stained and disgusting. We stayed there with a group for an event at Universal so we had multiple rooms lost count of how many times we had to call front desk for problems in our rooms. I understand sometimes things go wrong but I expect when you tell me you are going to talk to a manager and get back with me that you do it I should not have to keep calling to get answers and keep talking to someone different only to keep hearing I have to talk to... read more
Business response:
Hi Veronica - we are so sorry to hear that you had these issues. Would you mind sending a private message with your contact information so that a member of our executive team can reach out to you?
Holiday Inn Hotel & Suites Main Gate To Universal Orlando has a 4.1 star rating with 230 reviews.
Holiday Inn Hotel & Suites Main Gate To Universal Orlando is closed now. It will open at 9:00 a.m.
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