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Holiday Inn Hotel & Suites Main Gate To Universal Orlando
- Hotels
- Orlando, MO
About this business
The Holiday Inn and Suites Across from Universal Studios Florida is a Universal Partner hotel and centrally located to everything Orlando has to offer. Located directly across the street from Universal Studios Florida, the thrilling Universals Islands of Adventure , Volcano Bay and the excitement of Universal CityWalk entertainment and dining complex, we are where you want to be in Orlando. Our Orlando hotel has everything you need for a fun, holiday vacation or business trip to Central Florida. Our Holiday Inn and Suites is... read more
Location details
5905 South Kirkman Road, Orlando, MO, 32819, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
RecommendedEspectacular vamos a volver, recomiendo no se van a arrepentir.
We stayed here from 11/16/2020 to 11/17/2020. Upon arrival, we found a very gross liquid in the kitchen sink of our suite. We were promptly moved to another room. Upon moving rooms, we realized the entire hotel was unkept. There was dirt, trash, and dog food along the baseboards in the hallways, and elevators. In the midst of a pandemic, I am appalled that there would be such unclean conditions. The new room did not have the mystery liquid in the sink but was definitely still disturbingly gross. There was what seemed to be b... read more
The hotel staff is rude, the hotel rooms stink like an old washrag, the wall is broken in, the door lock is held together with random hardware, and parts of the room are rusty. I would be ok with all of this if this were some interstate motel, but at the price? 100% do not book here if you have any expectations.
This hotel was just dirty and old. There was vermin by the ice dispenser, mold in the shower, hair on the bed, and stains on the carpet. No breakfast. Room doors had to be forced closed. They charge for parking, and it did not seem safe. And, it’s under construction, so no lobby even. We checked in, and checked right back out to go down the street. Go elsewhere.
This hotel is completely outdated and run down. The furniture is all dented and scratched in the hallways are disgusting.
The hotel staff were extremely nice...they also had large n spacious suites n rooms...the atmosphere was very welcoming and we will definitely return when we are in the area! highly recommended!!
Business response:
Hi Latrice- thank you for recommending us! We are glad to hear about your positive experience with us. Please let us know if you need anything else. Have a great day and we hope to see you soon again! 😁
I usually don’t leave reviews positive or negative but this experience was so bad I felt other should know. I am a Spire Elite so I stay at a lot of IHG hotels and this was absolutely the worst by far. We were upgraded to the suite because of the loyalty status. But what we got was worse than a side of the road motel. Not only did the entire floor smell like Pot the room was disgusting. We ended up checking out once our clothes where don’t drying in the laundry room because it rained on our luggage. On top of that they are n... read more
I wouldnt recommend anyone to stay here. When we first checked in we had to ask for extra linens bc there were 6 of us but they knew that before we checked in they knew that when we booked it. We then go to take a shower and guess what no wash towels so had to go get those. Ok we let those two things go but when the days followed and there was trash/ dirty diapers and dirty towels in the hall and we went down and reported it was told it would be picked up never was picked up. I finally got pissed off enough that I went to as... read more
Business response:
Michelle, we deeply apologize for the inconvenience you had encountered. We want to get to the bottom of this issue. Please send us a private message on the best way to contact you so that we can make this right and hopefully win back your business.
There needs to be a little more pride taken in the repairs and maintenance of this property. We had a suite with a strange assortment of dishes and the carpet in the hall was dirty. Check-in was a nightmare because they hadn't properly prepared for a large group. The person in charge of the group was at the front desk for well over an hour getting room keys while the rest of us stood in line. There weren't any towels at the pool, the ice maker on our floor was broken, and there were little fleas in the sink. The promotion fo... read more
Frequently asked questions about Holiday Inn Hotel & Suites Main Gate To Universal Orlando
How is Holiday Inn Hotel & Suites Main Gate To Universal Orlando rated?
Holiday Inn Hotel & Suites Main Gate To Universal Orlando has a 4.1 star rating with 230 reviews.
When is Holiday Inn Hotel & Suites Main Gate To Universal Orlando open?
Holiday Inn Hotel & Suites Main Gate To Universal Orlando is closed now. It will open at 9:00 a.m.
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