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Holbrook Heating & Air Conditioning

4.7

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Location details

3140 Sweet Rd, Jamesville, NY, 13078, United States

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4.7711 reviews
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Donald K.'s profile image
Donald K. 
6 years ago

This was my third service within 6 weeks for the same problem. The cost for the first trip was $360.00. The second call that was 11 days after their 30 day warranty expired, cost $593.40. Now, 3 days later I was charged $79.11 to repair the work the first 2 technicians performed. I have been a loyal Holbrook customer for over 30 years. I would expect they would honor their warranty for work done by their trained technicians. It is sad that as companies grow they forget about their long term customers. 

Maureen's profile image
Maureen 
6 years ago

Katrina is very professional, efficient and pleasant to work with. Good representative for your company. 

Kimberly C's profile image
Kimberly C 
6 years ago

Daniel was great! Service was excellent, he answered all my questions and explained everything very patiently. My heater works great, and I'm very happy. 

Michael O.'s profile image
Michael O. 
6 years ago

Service was excellent - I made a phone call and David was there in about a half hour. Another half hour and the problem was fixed. I won't use any other company! 

Gary D's profile image
Gary D 
6 years ago

Service was excellent. Service rep Rich professional and personable, a pleasure to have him service our furnace. **** ********* 

J G's profile image
J G 
6 years ago

We have been working with Holbrook heating for for at least 6 years now. Every one of their staff has been professional and up front with us. This time we had our first issue with our furnace which we had them re-pipe to improve efficiency. It is the first issue we've encountered since installing the system. Dan, who came to complete the repair, was on time if not early. Came in and examined the issue before making any judgement. He then proceeded to explain in layman's terms what was going on and determined the costs of bes... read more

Connie K's profile image
Connie K 
6 years ago

Mike showed up on schedule and fixed the problem quickly. All is good again 

THOMAS's profile image
THOMAS 
6 years ago

AC installed today on a rainy, snowy day but the two Holbrook employees (Dave & Travis) worked through it and got the job done. Very professional and kept the job site cleaned and answered all questions. 

Elizabeth E's profile image
Elizabeth E 
6 years ago

Excellent service. Explained everything well. Rich was very polite and prompt. Will ask for him for my next service appointment. 

Frequently asked questions about Holbrook Heating & Air Conditioning

How is Holbrook Heating & Air Conditioning rated?

Holbrook Heating & Air Conditioning has a 4.7 star rating with 711 reviews. 

When is Holbrook Heating & Air Conditioning open?

Holbrook Heating & Air Conditioning is open now. It is open 24/7. 

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