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3140 Sweet Rd, Jamesville, NY, 13078, United States
Get directionsIt had been several years since I had my heating system inspected. I contacted Holbrook Heating and they setup an appointment. The technician was Greg C. and arrived ontime. We talked and then Greg and his assistant made their way down to the furnace. As Greg began prepping the system for inspection, I asked a few questions about the inspection. I left to allow them to do their work. From what I initially observed and during a quick check about half way through the inspection - it appeared that Greg was doing a very thorough... read more
It was a pleasure to have John I**** here to discuss our air conditioning needs. He was knowledgable, professional and thorough. His explanations were clear and he was patient with our questions.
Exceptional service. Arrived on time and did everything that was promised. Would highly recommend service tech Milton C. and Holbrook Heating, Inc.. He was very professional and knowledgeable. Thank you.
I had a great experience with Mike. He diagnosed the problem immediately and fixed it. However, I have a continuing problem with this ****** boiler that was sold to me by **** *****through your company, Holbrook Heating. I seem to keep celebrating my anniversary (4 years) relative to the purchase of this boiler. Every winter these past 4 years there has been a problem. This week-2 problems: the air flow went (fixed by someone else) and today the circulating pump went. Each time your company repairs it, it costs me up to $400... read more
Business response:
Mr. ******** is a very good customer and we appreciate his business. He has had some issues with the boiler since we installed it. Some of these issues were created by the environment that the boiler resides in. We addressed these issues at no charge to the customer and it seems to have corrected the problem. The most recent problem was due to items outside the boiler. I’m assuming that the air flow Mr. ******** refers to is actually an autovent bleeder on the piping. We did not install this. We recently replaced the circula... read more
Milton was very knowledgeable and filled me in on everything he was doing and made some great suggestions. I kid with him that next year we're going to request him! Great work ethic!
Cole and Owen showed up at my house on 1/6/20 to install a new boiler and the were nothing but professional. They kept us informed and what they were doing and finished when they said they were going to. They answered all our questions and cleaned up after the job. This was not an easy install for they had to bring the boiler to the back yard and under a deck to get to the basement. Great job by these two young men!
Both Steve and Kevin were professional and knowledgeable and very patient and diligent in troubleshooting. Would highly recommend both Steve and Kevin.
You’r technician was very thorough and polite. I would have him again.
Eric L**** was very professional, did a thorough inspection of our 19 year old hot water heater, and determined that it was leaking inside. He explained what Holbrook would do to replace it and we ordered a new unit. It should be installed and running the next day after this service call. It was a pleasure to do business with him. *** and ***** *****
Holbrook Heating & Air Conditioning has a 4.7 star rating with 711 reviews.
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