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Holbrook Heating & Air Conditioning
- Heating & Air Conditioning/HVAC
- Jamesville, NY
About this business
Holbrook Heating & Air Conditioning was founded by Randy and Patricia Holbrook in 1983 and was incorporated in 1990. What started as a small HVAC company out of their home has grown into a company of over 200 employees with their son, Randy Jr., becoming the CEO as of January 2013. Our expert technicians can handle any job with accuracy and courtesy to your home and your family. We offer HVAC installation, emergency HVAC repair, and HVAC preventative maintenance on many different HVAC brands. Call our team today!
Location details
3140 Sweet Rd, Jamesville, NY, 13078, United States
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Devon was great- explained everything and got us the information that we need.
We are so thankful that your company took care of us in a timely manner and with kindness. We highly recommend this company to others!
Great job as usual. Showed up on time and were very professional
Eric showed up when they said he would. Did a good thorough routine maintenance job on the furnace and boiler. Identified a problem with the shop boiler I wasn't aware of and will order the part I need. He took the time to answer all of my questions. Eric explained how to read the error codes on the furnace display board so if there is a problem in the future I can tell Holbrook the code and if necessary they can order any needed parts and be prepared during their visit to make the repairs on the first visit. Saves them time... read more
Eric has been our PM technician for the last 6 years for multiple properties. His communication and dedication to getting the job done right the first time is impressive to say the least. He is very upfront about repairs, cost of parts and getting you back up and running as quickly as possible.
Katrina, the technician was great. However the service was supposed to be a heating system tune up through **** *****and it was anything but a tune up. It consisted of a checklist inspection only. The advertising was deceptive and the practice dishonest. Think twice about doing business with anyone who participates is these kinds of promotions.
First experience with this company, and with this type of service. Tate N****** was our tech, and I couldn't have been more pleased. Not only was this gentleman professional and efficient in his work, he was also kind and charismatic. He explained in detail the functions of a furnace and described what he was looking for exactly. I couldn't have been more impressed with this experience. Tate has set the standard for technician support and customer service for sure, and it was a please doing business thanks to him!
Wesley was efficient and knowledgeable, helping us minimize the work that needed to be done.
Trevor is new and learning the ropes. He cleaned the system as requested. Currently have an error code that says UV light needs attention. Not sure what that is about. Error code was there after he left. Not happy overall with this system. Utility bill has gone up over $100/month in one year. I laugh when I get messages from National Grid stating my rate is way over my neighbors!! Yet I get other messages from EcoBee ( convinced by Larry that I needed a new thermostat even though the original one was only 6 months old. Said ... read more
Frequently asked questions about Holbrook Heating & Air Conditioning
How is Holbrook Heating & Air Conditioning rated?
Holbrook Heating & Air Conditioning has a 4.7 star rating with 710 reviews.
When is Holbrook Heating & Air Conditioning open?
Holbrook Heating & Air Conditioning is open now. It is open 24/7.
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