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Holbrook Heating & Air Conditioning was founded by Randy and Patricia Holbrook in 1983 and was incorporated in 1990. What started as a small HVAC company out of their home has grown into a company of over 200 employees with their son, Randy Jr., becoming the CEO as of January 2013. Our expert technicians can handle any job with accuracy and courtesy to your home and your family. We offer HVAC installation, emergency HVAC repair, and HVAC preventative maintenance on many different HVAC brands. Call our team today!
3140 Sweet Rd, Jamesville, NY, 13078, United States
Get directionsDavid did a thorough and complete job overcoming a hard to find squeak on our oil water heater. He also did a very thorough cleaning of our out side ***** HEAT PUMP. I feel secure to start the heating season with our oil furnace after he went over it's performance professionally. He is welcome back here any time. ***** *** ***
Installation was flawless and professional. Techs were friendly and helpful. I drained tank before their arrival so they were able to get right to work. Total installation time was 1.5 hours.
Tommy was great, arrived on time and did a very thorough cleaning of the units. Actually tore them apart and cleaned both the condensers and splits, the best they had ever been serviced. Was very pleased and will ask for him next time!
Brian G. left after about 3 minutes because “he felt uncomfortable”. I have no idea what that meant. Phil M***** came and was professional, great attitude & had no idea what Brian’s issue was. Phil deserves a raise & Brian needs to find another job.
Business response:
The technician was uncomfortable being video taped. We have to ask customer's for permission to video tape in their home, and our technicians have the right to say no to being videotaped as well.
The working men are great and worked relentlessly to remedy our malfunction. Communications and follow up from the office or employees in charge was lacking, finding me calling all the time to find out what, when or where once I could talk to someone. They had our cash, but was remiss to follow through.
Kim was a delight to have in my parents home during a recent preventative maintenance visit. He was thorough and answered any questions my father had for him! We hope we are fortunate to have him return in the future!
MIKE did and excellent job on both properties. He was very professional and thorough. Would recommend him and company any time.
Kim is always prompt, courteous and professional. He is an excellent service technician that I would recommend to anyone!
Blown away by the thoroughness of our oil furnace preventative maintenance done by Kim D! Extremely friendly and educational. Kim showed me the issues that occur as the furnace ages and how he tunes it up. I have so much confidence in Kim’s skills and knowledge.
Holbrook Heating & Air Conditioning has a 4.7 star rating with 710 reviews.
Holbrook Heating & Air Conditioning is open now. It is open 24/7.
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