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Holbrook Heating & Air Conditioning

4.7

About this business

Holbrook Heating & Air Conditioning was founded by Randy and Patricia Holbrook in 1983 and was incorporated in 1990. What started as a small HVAC company out of their home has grown into a company of over 200 employees with their son, Randy Jr., becoming the CEO as of January 2013. Our expert technicians can handle any job with accuracy and courtesy to your home and your family. We offer HVAC installation, emergency HVAC repair, and HVAC preventative maintenance on many different HVAC brands. Call our team today! 

Location details

3140 Sweet Rd, Jamesville, NY, 13078, United States

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4.7710 reviews
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JAMES RAY's profile image
JAMES RAY 
3 years ago

David did a thorough and complete job overcoming a hard to find squeak on our oil water heater. He also did a very thorough cleaning of our out side ***** HEAT PUMP. I feel secure to start the heating season with our oil furnace after he went over it's performance professionally. He is welcome back here any time. ***** *** *** 

Doug's profile image
Doug 
3 years ago

Installation was flawless and professional. Techs were friendly and helpful. I drained tank before their arrival so they were able to get right to work. Total installation time was 1.5 hours. 

Ronald S's profile image
Ronald S 
3 years ago

Tommy was great, arrived on time and did a very thorough cleaning of the units. Actually tore them apart and cleaned both the condensers and splits, the best they had ever been serviced. Was very pleased and will ask for him next time! 

Linda K.S.'s profile image
Linda K.S. 
3 years ago

Brian G. left after about 3 minutes because “he felt uncomfortable”. I have no idea what that meant. Phil M***** came and was professional, great attitude & had no idea what Brian’s issue was. Phil deserves a raise & Brian needs to find another job. 

Business response:

The technician was uncomfortable being video taped. We have to ask customer's for permission to video tape in their home, and our technicians have the right to say no to being videotaped as well. 

Linda L's profile image
Linda L 
3 years ago

The working men are great and worked relentlessly to remedy our malfunction. Communications and follow up from the office or employees in charge was lacking, finding me calling all the time to find out what, when or where once I could talk to someone. They had our cash, but was remiss to follow through. 

John W's profile image
John W 
3 years ago

Kim was a delight to have in my parents home during a recent preventative maintenance visit. He was thorough and answered any questions my father had for him! We hope we are fortunate to have him return in the future! 

Tom D's profile image
Tom D 
3 years ago

MIKE did and excellent job on both properties. He was very professional and thorough. Would recommend him and company any time. 

Alan S's profile image
Alan S 
3 years ago

Kim is always prompt, courteous and professional. He is an excellent service technician that I would recommend to anyone! 

Jeff T's profile image
Jeff T 
3 years ago

Blown away by the thoroughness of our oil furnace preventative maintenance done by Kim D! Extremely friendly and educational. Kim showed me the issues that occur as the furnace ages and how he tunes it up. I have so much confidence in Kim’s skills and knowledge. 

Frequently asked questions about Holbrook Heating & Air Conditioning

How is Holbrook Heating & Air Conditioning rated?

Holbrook Heating & Air Conditioning has a 4.7 star rating with 710 reviews. 

When is Holbrook Heating & Air Conditioning open?

Holbrook Heating & Air Conditioning is open now. It is open 24/7. 

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