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Hirsch Ford Lincoln-mercury
- Car Dealers
- Michigan City, IN
About this business
Location details
3930 Franklin St, Michigan City, IN, 46360, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | 8:30 a.m. to 6:00 p.m. | |
| Sun | Closed |
Recommendedrate 5 ☆ recommend Blake. Great smooth transaction, got us the vehicle we wanted a loan with a great rate. Will be recommending Castle Ford & Blake to all our family & Friends. Thank you for a wonderful & great buy 😁👍
Business response:
Lisa, we're thrilled to hear about your great experience with Blake! We wholeheartedly appreciate your recommendation, and we're looking forward to seeing you again in the future for any other needs!
Huge Thank you to Ron and Blake. The finance manager was great too. We couldn't be happier with the customer service we received from beginning to end. So much so, that we signed the deal on one vehicle, drove it home and went back and signed the deal on a second vehicle. Friendly, professional service. Thank all again.
Highly recommended, service was fast but well done! The porters were super nice and good at their job, everyone there was all smiles. 5/5 recommend!!
If you’re looking for a car for a good deal Blake K is your guy! Loving my new car! 10 out of 10 will be going back for my next car.
Nothing but a bunch of lies. 2013 Cadillac they had priced for 4K under what they “wanted” the sale for. Once they realized it, they made nothing but lies saying the car was sold. It’s at the other castle dealership for 20k instead of 16k as they listed and told me I could purchase the car for. Pathetic customer service and even more pathetic that they can tell lies right to the customers face.
Business response:
Timothy, we are concerned about your experience with us and would like to learn more about what went wrong during your visit. Please reach out to Mark Artibey at martibey@castleguy.com at your earliest convenience so we are able to assist you further.
The manager and finance guy really need to take an improve class so when they are trying to up sell you a warranty it’s more believable. The pretend banter back and forth was shady, and the stalling was ridiculous. The 2 stars is only because the salesman Nick was super polite. He seemed new and not part of the charade.
Business response:
David, we sincerely apologize for any inconvenience or miscommunication you encountered during your visit with us. If you would like to discuss your situation further, please reach out to Mark Artibey martibey@castleguy.com at your earliest convenience.
bought a 2010 ford f 150 . started having problems right after purchasing. i understand it was used but I thought they would stand by vehicle that came off there lot. Want me to cover cost of repairs. I wonder if the owner knows how his customers are being treated ? Buyer BEWARE
Business response:
Joe, we apologize for any inconveniences you have encountered during your experience with us, as you are a valuable customer to our dealership. We would like to learn more about what happened during your visit so we are able to further assist you. At your earliest convenience, please reach out to Mark Artibey martibey@castleguy.com if you would like to discuss your situation further.
After going through hell with a salesman at Team Honda in Merrillville..I contacted a former co worker to see where her hubby sold cars at..She said he was now at Castle Ford in MC..so I went and Ron Gale and Blake K. Helped me find something in my price range and terms with no hassle and no one screaming like a maniac at me...will recommend these guys over n over..thank you for helping me when my engine blew and I needed a car asap.
Business response:
Carol, thank you very much for your positive review! We appreciate your business with our dealership, and we're thrilled to hear that our team was able to provide a wonderful car buying experience for you. Welcome to the Castle family, and we're looking forward to assisting you with any future needs!
Avoid this service dept. head up their ass.
Business response:
Mike, we're concerned about your review and would like to learn more about your experience with us. Please contact Mark Artibey at martibey@castleguy.com so we are able to find out what went wrong.
Frequently asked questions about Hirsch Ford Lincoln-mercury
How is Hirsch Ford Lincoln-mercury rated?
Hirsch Ford Lincoln-mercury has a 3.7 star rating with 120 reviews.
When is Hirsch Ford Lincoln-mercury open?
Hirsch Ford Lincoln-mercury is closed now. It will open on Monday at 7:30 a.m.
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