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3930 Franklin St, Michigan City, IN, 46360, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:30 a.m. to 8:00 p.m. | |
Tue | 8:30 a.m. to 8:00 p.m. | |
Wed | 8:30 a.m. to 8:00 p.m. | |
Thu | 8:30 a.m. to 8:00 p.m. | |
Fri | 8:30 a.m. to 6:00 p.m. | |
Sat | 8:30 a.m. to 6:00 p.m. | |
Sun | Closed |
Service department is lacking in actual service. Can’t recommend them.
I purchased a used 2012 Chevy Truck from them, which had 2 issues (before I even bought the truck) the air bag light/notification and loud left front tire. The air bag issues turned out to be the SRS module. The agreement was that since I got the truck on such a good deal and that I got the extended warranty, they would cover the repair/replacement of the air bag issue, but only through the extended warranty. (This should have been my first tell tale sign of their deception). Once the ext warranty went active they got it all... read more
Drove 1and half hour to tell me car is sold. None of them even asked if I wanted an appraisal for my trade in. Also I don't know how their techs work which such lighting in service
Business response:
Thank you, Paul!
Lowest price I could find. I looked within 200 miles and Castle got my business. So easy to work with.
Business response:
Chris, we're glad to have gotten your business and appreciate your kind review!
Mark and John were always available to answer questions. I never felt rushed and like being with friends. Thanks guys and I can’t wait to get back to see you guys again.
Business response:
Jim, thank you for your kind feedback on working with Mark and John. We're glad they made it a pressure free experience and that you left satisfied. See you next time!
I had an oil change done on my Lincoln. It was done quickly and the staff was very friendly. I wouldn’t take my car anywhere else!!
Business response:
John, we appreciate you coming in for service and are glad to help take care of your Lincoln! Thank you for your kind review and we look forward to serving you next time.
Hirsch Ford Lincoln-mercury has a 3.7 star rating with 120 reviews.
Hirsch Ford Lincoln-mercury is closed now. It will open tomorrow at 7:30 a.m.
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