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Hirsch Ford Lincoln-mercury

3.7

About this business

Location details

3930 Franklin St, Michigan City, IN, 46360, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 8:00 p.m.
Tue8:30 a.m. to 8:00 p.m.
Wed8:30 a.m. to 8:00 p.m.
Thu8:30 a.m. to 8:00 p.m.
Fri8:30 a.m. to 6:00 p.m.
Sat8:30 a.m. to 6:00 p.m.
SunClosed
3.7120 reviews
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Elika Paulson's profile image
Elika Paulson 
recommend  Recommended
6 years ago

good deals bro. i went there 

Tiffany Gant's profile image
Tiffany Gant 
6 years ago

Very unprofessional and lack communication..they fixed my boyfriend's car without permission and tried to force him to pay out of pocket and he had a warranty. DO NOT SHOP WITH THEM. 

Allen Howard's profile image
Allen Howard 
recommend  Recommended
6 years ago

Jake & Gary were great in getting us exactly what we wanted. Great team! 

Larry Neal's profile image
Larry Neal 
6 years ago

this dealer had a vehicle that I wanted to buy. I called them on Saturday Mar 2nd & ask if I could put a deposit on it so I could come & buy it today, Monday Mar 4th. I called this morning to confirm they still have my van, and they sold it. I think this is underhanded & dirty. what Lind of business treats it's customer so inconsiderately. I am incredible disappointed & will never do business there, ever. I encourage you to find an honest dealer to buy from, cause there's no honesty at Castle Ford 

Alice Gross's profile image
Alice Gross 
recommend  Recommended
6 years ago

They were all very helpful, especially Matt, my salesperson. He went out of his way to help me. Thank you, Matt and Castle Ford. Look Matt up if you need a new car. I highly recommend them. 

Business response:

Hi Alice! Thank you for the great review and recommendation! It is great to hear that you received exceptional customer service from Matt and other team Castle Ford team members. We appreciate you choosing us and look forward to working with you again in the future! 

Michelle Wingo's profile image
Michelle Wingo 
recommend  Recommended
6 years ago

amazing experience buying 1st new car... Kyle did a great job and was so helpful... highly recommended 

Business response:

Congratulations on your first new car!!! We look forward to helping you with any of your auto needs again in the future! 

Matt Woolwine's profile image
Matt Woolwine 
6 years ago

sales manager mark is disrespectful. I go in there tell them I'm upside down on my car. go on a test drive. come back and they're talking and laughing about it. and told me art hill ford should of lied to me about the price so I didn't come there. I ended up leaving. I already called ford made a complaint. I will never come there again. 

Stephanie Hurley's profile image
Stephanie Hurley 
recommend  Recommended
6 years ago

Had a great buying experience with Kyle Wheeler, would definitely recommend seeing him for all your vehicle purchases. 

Business response:

Stephanie, we sincerely appreciate your business with us! We're thrilled to hear that Kyle was able to provide you with excellent customer service during your visit with us. Please don't hesitate to reach out with any future needs! 

Holly Burgess's profile image
Holly Burgess 
recommend  Recommended
6 years ago

WELL I FIRST THOUGHT THEY WERE GREAT UNTIL I TOOK MY TRUCK TO A MECHANIC...BOY WAS I DUMB..I BOUGHT A TRUCK WITH A BAD WHEELBEARING. STOPPED BACK IN BEFORE EVEN MAKING 1ST PAYMNT. OF COURSE NOBODY CAN HELP ME.PUT IN A CALL. NEVER EVEN CALLED BACK.MAKE SURE YOU GET THE VEHICLE CHECKED OUT FIRST.DON'T MAKE THE MISTAKE I DID AND TRUST THAT THEY WERE HONEST! 

Business response:

Thank you Holly for taking your time to review us! Congratulation on that new Truck! 

Frequently asked questions about Hirsch Ford Lincoln-mercury

How is Hirsch Ford Lincoln-mercury rated?

Hirsch Ford Lincoln-mercury has a 3.7 star rating with 120 reviews. 

When is Hirsch Ford Lincoln-mercury open?

Hirsch Ford Lincoln-mercury is open now. It will close at 8:00 p.m.  

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