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3930 Franklin St, Michigan City, IN, 46360, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:30 a.m. to 8:00 p.m. | |
Tue | 8:30 a.m. to 8:00 p.m. | |
Wed | 8:30 a.m. to 8:00 p.m. | |
Thu | 8:30 a.m. to 8:00 p.m. | |
Fri | 8:30 a.m. to 6:00 p.m. | |
Sat | 8:30 a.m. to 6:00 p.m. | |
Sun | Closed |
good deals bro. i went there
Very unprofessional and lack communication..they fixed my boyfriend's car without permission and tried to force him to pay out of pocket and he had a warranty. DO NOT SHOP WITH THEM.
Jake & Gary were great in getting us exactly what we wanted. Great team!
this dealer had a vehicle that I wanted to buy. I called them on Saturday Mar 2nd & ask if I could put a deposit on it so I could come & buy it today, Monday Mar 4th. I called this morning to confirm they still have my van, and they sold it. I think this is underhanded & dirty. what Lind of business treats it's customer so inconsiderately. I am incredible disappointed & will never do business there, ever. I encourage you to find an honest dealer to buy from, cause there's no honesty at Castle Ford
They were all very helpful, especially Matt, my salesperson. He went out of his way to help me. Thank you, Matt and Castle Ford. Look Matt up if you need a new car. I highly recommend them.
Business response:
Hi Alice! Thank you for the great review and recommendation! It is great to hear that you received exceptional customer service from Matt and other team Castle Ford team members. We appreciate you choosing us and look forward to working with you again in the future!
amazing experience buying 1st new car... Kyle did a great job and was so helpful... highly recommended
Business response:
Congratulations on your first new car!!! We look forward to helping you with any of your auto needs again in the future!
sales manager mark is disrespectful. I go in there tell them I'm upside down on my car. go on a test drive. come back and they're talking and laughing about it. and told me art hill ford should of lied to me about the price so I didn't come there. I ended up leaving. I already called ford made a complaint. I will never come there again.
Had a great buying experience with Kyle Wheeler, would definitely recommend seeing him for all your vehicle purchases.
Business response:
Stephanie, we sincerely appreciate your business with us! We're thrilled to hear that Kyle was able to provide you with excellent customer service during your visit with us. Please don't hesitate to reach out with any future needs!
WELL I FIRST THOUGHT THEY WERE GREAT UNTIL I TOOK MY TRUCK TO A MECHANIC...BOY WAS I DUMB..I BOUGHT A TRUCK WITH A BAD WHEELBEARING. STOPPED BACK IN BEFORE EVEN MAKING 1ST PAYMNT. OF COURSE NOBODY CAN HELP ME.PUT IN A CALL. NEVER EVEN CALLED BACK.MAKE SURE YOU GET THE VEHICLE CHECKED OUT FIRST.DON'T MAKE THE MISTAKE I DID AND TRUST THAT THEY WERE HONEST!
Business response:
Thank you Holly for taking your time to review us! Congratulation on that new Truck!
Hirsch Ford Lincoln-mercury has a 3.7 star rating with 120 reviews.
Hirsch Ford Lincoln-mercury is open now. It will close at 8:00 p.m.
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