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Hirsch Ford Lincoln-mercury

3.7

About this business

Location details

3930 Franklin St, Michigan City, IN, 46360, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 8:00 p.m.
Tue8:30 a.m. to 8:00 p.m.
Wed8:30 a.m. to 8:00 p.m.
Thu8:30 a.m. to 8:00 p.m.
Fri8:30 a.m. to 6:00 p.m.
Sat8:30 a.m. to 6:00 p.m.
SunClosed
3.7120 reviews
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Tony Sylvan's profile image
Tony Sylvan 
recommend  Recommended
5 years ago

I walked into Castle not knowing if I would even qualify for a car. Samantha met me at the door with a bright smile. She told me not to worry she would make it happen for me. I walked out with a new car and low payments. Thank you Samantha! 

Samantha Rachal Llorens's profile image
Samantha Rachal Llorens 
recommend  Recommended
5 years ago

great people and a great place to work for!!! 

Tyler Durfey's profile image
Tyler Durfey 
5 years ago
Rob Freeman's profile image
Rob Freeman 
5 years ago

Today I took my ‘16 Explorer in for its last service appoint there. It makes you wonder...my washer fluid light was on when I dropped it off. Still on when I picked it up. They claim to do a “multipoint” inspection including topping off all fluids per the service manager. I’m just curious what else they missed. I’m going to be taking my vehicles elsewhere for service from now on. Sometimes it’s the small things that keep customers. They didn’t even bother to give my wife a ride across the street so she didn’t have to walk on... read more

Jasmine Glancy's profile image
Jasmine Glancy 
recommend  Recommended
5 years ago

Sammy! Great customer service 

Rich Howe's profile image
Rich Howe 
5 years ago

waited nearly 2 hrs for a scheduled oil change. they did a tire rotation but never checked the psi. wont be going back 

Dan Mallon's profile image
Dan Mallon 
5 years ago

This place is a joke! Horrible customer service. Took my car there for a simple oil change. After waiting a little over an hour in their waiting room, I went back to the service department to see how much longer it would be. My car was sitting in the same place where I parked it when I got there. They hadn't even touched it. The teen-aged attendant said, "Oh, your mechanic must have gone to lunch." Really? And you couldn't have told me this any sooner? I was only 20 feet away and I had this appointment for the oil change set... read more

Bob Hughes's profile image
Bob Hughes 
recommend  Recommended
5 years ago

Mark Dingus treated me great this week when I bought my Mustang e. Go see him he’s a great guy. 

Hunter Ferguson's profile image
Hunter Ferguson 
5 years ago

Good cars dont get me wrong but the service is the worst they were cracking jokes saying I was osama bin ladens son and they ran an ofac on me when I paid in full.The sales lady an older lady she asked for my social i dont know how many times when it wasnt needed. I spent 40 grand got no free oil changes or none if that. 

Frequently asked questions about Hirsch Ford Lincoln-mercury

How is Hirsch Ford Lincoln-mercury rated?

Hirsch Ford Lincoln-mercury has a 3.7 star rating with 120 reviews. 

When is Hirsch Ford Lincoln-mercury open?

Hirsch Ford Lincoln-mercury is open now. It will close at 6:00 p.m.  

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