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Hilton Atlanta
- Hotels
- Atlanta, GA
About this business
Location details
255 Courtland Street Northeast, Atlanta, GA, 30303, United States
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Screwed up our reservation. Won’t have rooms available till 5. Kickoff at 6. Can’t get our money back. Screwed at the Hilton.
Business response:
Britt, thank you for your feedback. We are sorry to know about the difficulties you experienced due to the mix-up with your reservation. We offer no excuses for this mix-up, and we apologize for the inconvenience. Please be assured that we are investigating what went wrong in your instance, and we are taking measures to prevent such scenarios from happening again in the future. We hope you will give us a chance to redeem ourselves the next time you are in this area. Justin Edwards General Manager
RecommendedLovely hotel...East check in !
Concierge, Ann, was super helpful and friendly! Made our stay just perfect! Loved the chocolate covered strawberries she brought to our room with lovely birthday wishes! Our room was wonderful with a large deck and a great view of the water! Dinner in front of the fireplace was the perfect ending to a great day!
Wonderful Staff, totally accommodating with the utmost hospitality. Special thanks to James and Sue Ellen.
Business response:
Hi Rose, thank you for your recommendation. We are so glad to hear that you had an enjoyable stay. We will make sure to relay your feedback to the hotel team! All the best, and we hope to have you stay with us again soon. Have a pleasant day ahead!
My fiancé book me a room as a last minute getaway for myself and this hotel was perfect. Everything from the nice quiet room, to the receptionist who made me feel like I was at home. I’ll definitely be back!
Nice hotel, spacious rooms, clean, and good location.
Nice hotel with great service
Awesome hotel! Great view from our room!
Cocktails at sunset out on the porch are the best!
Frequently asked questions about Hilton Atlanta
How is Hilton Atlanta rated?
Hilton Atlanta has a 3.9 star rating with 11,149 reviews.
When is Hilton Atlanta open?
Hilton Atlanta is open now. It is open 24/7.
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