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Hiley Mazda of Hurst
- Auto Repair
- Fort Worth, TX
About this business
Location details
625 NE Loop 820, Fort Worth, TX, 76120, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
I went to Hiley looking for a new car for my wife. Have to say that the experience was great. I was attended by Jorge Bassett and he was amazing. Very friendly, knowledgeable and made me feel very confident about the decision I made. Also Mike was phenomenal. My wife is happy so I am happy. Highly recommend Hiley. Go and ask for Jorge, you won't regret it.
Business response:
Thank you for the awesome comments Eliseo! We're happy to hear that Jorge and Mike made your car buying experience with us an awesome one. Glad you and you're wife are loving your new car and welcome to the Hiley family!
Friendly staff, takes care of their customers, and great service.
I wish I could give half a star. My recent Miata purchase was the absolute worst experience I'v had in 50 years of buying cars, trucks, trailers and motorcycles!
Business response:
Mr. Dickey, I'm so sorry to hear about your experience with your Miata purchase. We would greatly appreciate the chance to speak with you on this matter, please reach out to Seth Boutin, Sales Director, and he'd be happy to speak with you. 817-701-1000 or SBoutin@hileymazdahurst.com
The sales experience was good. So I decided to recommend a friend of mine. I took him to sales person Luke and all went well. I was offered referral reward which I have not received even 4 months of asking them over phone or in person. Looks like they don't care about repeating customer. I really like my Mazda CX-5 though. Service was below average.
Business response:
Siva, I'm very sorry to hear about the long wait time for that referral check. Please email me with your contact information so we are able to contact you with information on this. MCarey@hileygm.com
My wife and I just leased a 2016 CX 5 from Hiley Mazda. Our salesman Jeremy Williams and the whole team at Hliey made it a pleasant hassle free experience. Go visit the guys at Hiley in Hurst and be sure that you speak with Joe when financing your car. You will be glad that you did!
Business response:
Thank you for the awesome review Doug, we're happy to hear Jeremy and the team made your car buying experience with us an awesome one! :) Enjoy your new CX-5 and welcome to the Hiley family!
My fiance and I were looking for a Traverse after our previous was totaled. we dealt with four other dealerships in a matter of three weeks before I went to Hilly Mazda. They were able to get us in a Traverse that met the terms we needed. We started the process Friday morning and signed the papers on Saturday night. It was an awesome experience to not have to go through unnecessary stress! From the first point of contact, Jacob was our sales rep, to finance (Joe) and closing paperwork (Mike) the service never faltered. I wou... read more
Business response:
Thank you for the wonderful review Jessica! We're so glad to hear that our Hiley team made you and your fiancee's car buying experience an awesome one. Let us know if you ever need anything and welcome to the Hiley family!
Service dapartment is not managed well! If you take your car in early--or anytime--be prepared to stay or it will be the last one worked on! Needed a wheel bearing replaced on my Miata but they had to order part--ok. Called on Tuesday but had no loaner vehicles available. Because my job requires travel to different places during the day, couldn't use shuttle service. Took it in at 8:40 on Saturday morning, went to get breakfast, came back at 10:30 and my car hadn't been moved! 30 other cars were now ahead of me! Excuse from ... read more
Did not feel welcome, will not be buying my next car here!
Business response:
Reid, I am so sorry to hear you did not feel welcome in our dealership, we strive to make everyone feel welcome and a part of our Hiley family. If you would like to discuss any issues further, please email me at mcarey@hileygm.com and we can try to resolve the situation for you.
Great place to shop for a car! They got us the best deal in town! Thank you Jeremy and Mike! We love our Mazda 3.
Business response:
Thanks Maritza!
Frequently asked questions about Hiley Mazda of Hurst
How is Hiley Mazda of Hurst rated?
Hiley Mazda of Hurst has a 4.3 star rating with 123 reviews.
When is Hiley Mazda of Hurst open?
Hiley Mazda of Hurst is open now. It will close at 9:00 p.m.
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