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Hertz Car Rental
- Transportation Services
- Cody, WY
About this business
Location details
3147 Duggleby Dr, Cody, WY, 82414, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Car was in great shape, but I had issues the morning I was trying to get out of ******- it got locked in a parking garage that wouldn't be open until the next day, but I had a flight to ****** I had to catch. Hertz said to leave the car, bring the keys to after hours return, get home and they could tow it out when the garage was open. Easy enough, right? Nope!I spent 9 hours going back and forth with their emergency roadside assistance and only one man- *** from *********- seemed to know what he was doing. They kept leaving ... read more
In the words of ***************************, they can take the reservation but they cant keep the reservation. Reserved premium car 5-star Gold at ***************. When I arrived I was told to get on a line at least 30 people deep. After waiting 20 min during which the line didn't move by even 1 person, I cancelled the reservation and took ubers for the entire trip in *******.
Hertz (Dollar Rent-A-Car) tried to upsell me at the front desk and didn't succeed. But they gave my a printout of one price, and the full contract they printed and sent via email had a few hundred in extra charges. Charged for the extra drivers which they shouldn't have, per my AAA Premier card status for all drivers. Also they took quite a while to scan my car that I dropped back the airport on return and tried adding an extra $85 to the mix. I recently found out Dollar Rental put the wrong code for the discount and have ye... read more
Erroneous charges for smoke and charged me 400 dollars. Also, is trying to say I owe more money, even attempting to put a debt collection on credit report! This company came out of bankruptcy with a plan and the plan was to screw over people!
Rented a vehicle at Hertz ********. There were large black ants crawling in the backseat. Called and spoke with a really nice woman to report issue. Purchased bug spray and sprayed the whole car when I got to my destination. Called on day of return and spoke to the manager - he was rather flippant. Said he would reimburse me for the cost of the bug spray. When I returned the vehicle the young lady who helped me talked to her co- workers but very little to me. She did ask how the rental was to which I said fine except for the... read more
I am not happy at all. I have a car that has no air in it at all. Its 87 degrees out out and there is hot air blowing at all times. The back up camera ***** and doesnt work. The panel from the seatbelt is falling apart. Its horrible. The front tires are bald and I am taking time out my day and wasting gas and money to sit at a shop to fix a problem that cant be fixed. They should literally swap cars out and refund me for the time I have wasted and missed work for this.
Im an Uber driver renting through hertz. This company submits charges through your bank with no warning for services which are not clearly explained. There is no in person billing customer service only an overseas call center. They take advantage of people who either dont know better or dont have the time to dispute random charges.
I reserved a rental through a third-party and turned down the optional insurance upgrades. At the hertz location, they still added these charges on, which ended up costing almost as much as the rental itself. I literally paid double for no reason. They are a bunch of crooks.
Hertz = parent company for both *********************** from Thrifty - 7/31 -> 8/7 for trip from ******* through the *** region. Coerced into upgrading to a SUV, told we had no insurance because we booked through booking.com (received full coverage with the booking.) encountered flat tire and only a donut as spare (not full size.) Also, found a USED syringe in the spare tire compartment along with a cap to another syringe that we could NOT find. Park Rangers were able to remove successfully but not locate any other paraphern... read more
Frequently asked questions about Hertz Car Rental
How is Hertz Car Rental rated?
Hertz Car Rental has a 1.1 star rating with 1,559 reviews.
When is Hertz Car Rental open?
Hertz Car Rental is closed now. It will open on Monday at 9:00 a.m.
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