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Hertz Car Rental
- Transportation Services
- Cody, WY
About this business
Location details
3147 Duggleby Dr, Cody, WY, 82414, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Sure seems like a SCAM!!!!! Hertz snuck in a $4.99 per day charge for road side assistance. Beware! Shame on me for not catching that Hertz, without my asking, added road a side assistance charge of $4.99 a day to my contract. I have AAA! I don't need Hertz over priced "insurance". Smarmy
My name is ***** ****, I picked up a car on Monday November 15th and returned Friday November 19th. I had made a reservation on line for a car for Monday the 15th as my car was going into the shop for repair. Looking for the best price I saw what is called the managers special. In the ad there is obviously a car that is covered with a tarp to hide what type of car you will get. It was the best price so that is what I booked and paid for it on my debit card. I went to the office around noon on that Monday. I am told tha... read more
0 stars. I was traveling to Mexico and reserved a car online at Hertz.com. The confirmation email said the total amount to be paid at the time of rental was $331 and some cents. When I arrived in Cancun, the Hertz staffer said my total was going to be $1,600! He said there was going to be a $800 deposit (never mentioned in my online reservation) and then the additional $800 was for the 8 days car rental and required insurance that I had to purchase. When I asked why my reservation showed I'd be paying $331, he simply said... read more
Extortionists! If I could give less than one star I would. Do yourself a favor and pay a little bit more elsewhere it will save you an extreme amount of hassle. They wanted to charge me an additional $1400 to add one day of rental. Never again will I rent from Hertz!
If I could leave a minus star I would. I rented a car thru Hertz recently and submitted that I would be an hour later than the expected return time. Hertz charged be an ENTIRE extra day rental for bringing the car back an hour later than the expected return time. I filed a complaint and the refunded $27 of the $100 extra charge. I find this an EXTEREMELY BAD business Practice. I WILL NEVER rent from them again and I would caution anyone from renting from them going forward. This was a business trip so my company paid for it ... read more
My daughter booked a car in her name for me in Southfield, Michigan located on Telegraph Rd, I have been renting with this company for over 20 years and when I went to picked up the rental the lady did not know what she was doing so a guy had to help her. I asked her to put the rental in my name and gave her my License and credit card, she never changed the name. I asked her about an advertisement I had from AAA stating with Hertz I can get an additional driver free and there was another ad that states no charge for drivers... read more
Worst experience! Car was filthy, full of dog hair and if you were in the back seat it stunk. Originally rented for 2 weeks and when asked for an extension was charged 50% higher rate without telling me until I returned the car. When contacted head office was told there was nothing they could do. NEVER use Hertz!
If I could give a 0 I would. Please be aware that this hertz represents having bad customer services with one of the highest positions there at this branch. I was disrespected by the Manager just because I was trying to established a understanding on my reservation price the difference between my email and the branch price. Which by the way was a $90 difference. In the mist of that his employee was riding around in the rental I was going to drop off while my contract is still open which is against there policy, but that is p... read more
The biggest scamming rental car company. I reserved a car at the 9150 S Main St location. The car was not ready until hours after my reservation time. I called several times and finally a vehicle was there and it was not what I reserved. I got a small suv that had multiple maintenance lights to come on during my drive. Hertz was to adjust my return time as I didn't receive the suv until hours after my original rental time. I went to return the car at the time I was verbally told and the office was closed. After hours of tryi... read more
Frequently asked questions about Hertz Car Rental
How is Hertz Car Rental rated?
Hertz Car Rental has a 1.1 star rating with 1,561 reviews.
When is Hertz Car Rental open?
Hertz Car Rental is closed now. It will open at 9:00 a.m.
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