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Hertz Car Rental

1.1

About this business

Location details

3147 Duggleby Dr, Cody, WY, 82414, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
1.11,561 reviews
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Kenny W's profile image
Kenny W 
3 years ago

Well thanks to the Slidell Louisiana location my vacation may be ruined. 4 hours before my pickup time they call and tell me I won't have a vehicle. I paid in full 5 months ago. This is the second time this company has done this to my family. I will never recommend this company to anyone. 

Gulam C's profile image
Gulam C 
3 years ago

My daughter got married and had rented a 7 passenger SUV. The Manager William at Hertz in Highland Park NJ was great. I asked him few days earlier if there is a nice SUV he could get for us? He got us a very Nice Tahoe! and said to me " I have daughters too so I understand your wish to drive her to the Hall in a nice Truck!" Sure enough he took great care of us! Thanks William for everything! *** ** ********. 

Joe G's profile image
Joe G 
3 years ago

Hertz is terrible. They don't answer the phone at any locations. They also don't care about their customers. They leave the airport before customers arrive to pick up their car. Do not use them. I've given them several tries. Terrible company with terrible management. 

Jenae's profile image
Jenae 
3 years ago

Hertz is shady AF. I rented a car a month out, I go to the board to find my name. The board is not working, I go to the counter and give the agent my name, she tells me my car isn't ready. I have to wait 30 minutes or I can take a smaller vehicle... 🤔... I rented a larger vehicle because that's what I needed...🤨. I also rented the car for 5:30 am , needing to be in PA by 11:30 am. The agent didn't apologize, she started making excuses why I had to wait. When you inconvenience the customer show some empathy!!!! Hertz BW... read more

Santino F's profile image
Santino F 
3 years ago

To whom it may concern. My husband and I just had a bad experience with a rental while his truck was in the collision shop. His truck was being serviced at Auto Collision and Glass at 2200 Military Road in Niagara Falls, NY where there is also a Hertz location in the same building. They only submitted 3 days coverage to the insurance company which is unrealistic and charged us for the remaining days. They said they were going to correct the situation but in the end did not and told me I had to resolve with my insurance co... read more

Maher B.'s profile image
Maher B. 
3 years ago

STAY AWAY FROM THIS HORRIBLE SCAMS COMPANY. Especially 664 Blanding BLVD Jacksonville Fl 32073 I have reserved a car through the Uber program when I have arrived they didn't honor the reservation at the beginning especially Dani who was so rude when he know I came through uber and he confirm there are no cars until Steve the manager came and gave me a car was different then what I rented and has a flat tire the whole time need air and has 1/quarter of gas. The horrible at the end they charge me $60 extra from nowhere with no... read more

Nicole A's profile image
Nicole A 
3 years ago

0 Stars! Avoid this company at all cost. They are dishonest, thieves, disorganized, have no respect nor urgency for their customers. I have been waiting 4 days now to get my rental car account closed out. I get no answers to help resolve the issue. I have spoken to 6 different people with this company with no resolution. I am told NO ONE can close the account but those employed at Dollar/Thrifty car rental place at Denver International Airport. I continue to be charged every day $100 and just received threats that my car has... read more

Jeff K's profile image
Jeff K 
3 years ago

Avoid at all costs!!! The only reason I gave even one star was that the car was superb! The return process was seemly and quite frankly embarrassing for Hertz. Sad to see what has happened to such a fine brand. Avoid at all costs! Newark International Aiport, Newark, NJ 

Natalie P's profile image
Natalie P 
3 years ago

DO NOT EVER BUY AN EXTENDED WARRANTY FROM THIS COMPANY THEY RIP YOU OFF SO BAD THAT WHEN YOU TAKE YOUR CAR FOR SERVICE THEY DO NOT I MEAN DO NOT COVER ANYTHING AT ALL I WILL BE POSTING THIS EVERYWHERE AND WITH THE BBB THEY WILL TAKE YOUR MONEY AND NOT OFFER YOU A WARRANY AT ALL LIKE THEY TELL YOU WHEN THEY PRESSURE YOU INTO GETTING ONE DO NOT EVER DO BUSINESS WITH THEM AT ALL THEY ARE AFTER ALL YOUR MONEY AND NOT THERE TO HELP WITH ANYTHING AT ALL!!!!!!! 

Frequently asked questions about Hertz Car Rental

How is Hertz Car Rental rated?

Hertz Car Rental has a 1.1 star rating with 1,561 reviews. 

When is Hertz Car Rental open?

Hertz Car Rental is closed now. It will open at 9:00 a.m. 

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