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Hertz Car Rental

1.1

About this business

Location details

3147 Duggleby Dr, Cody, WY, 82414, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
1.11,559 reviews
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Paul C's profile image
Paul C 
a year ago

Had to add two day and different drop-off for rental. They tripled the charges! Never use Hertz again. Would do nothing for me. 

Chris J's profile image
Chris J 
a year ago

Avoid at all costs. I was rented a vehicle in ******** without the location doing their due diligence. They had rented me a car knowing I did not possess an international permit nor was I aware until after the fact I required one. This could have all been avoided had they mentioned to me I required an international permit. Moments before returning the vehicle, I was flagged down by local police for no reason. However upon further investigation they pinned me with not possessing an international permit. Oddly enough they allo... read more

Chester C's profile image
Chester C 
a year ago

I was robbed in Punta Cana by hertz rental. Forced to get liability insurance on their so called premium vehicle. 2020, with 71890 miles on it. Passenger sliding door would not open from the outside and had to put air in the front drivers side tire 2 times. Dents and scratches galore. I was told if I did not get the $300 insurance, I could not rent the vehicle. She could not show me in writing that was a premium vehicle or I had to have that insurance. I was renting with my Amex! Hertz customer service was NO help! It was th... read more

Michael K's profile image
Michael K 
a year ago

Hertz is the worst car rental that I have dealt with. Next to ***** Set up a rental for pickup at the *******************. For Friday the 13th of October. Flew in for my best friends dad's funeral in ********. Drove ******************* and filled up the tank just like they wanted me to do. Brought it back on Sunday morning at 4 in the morning. Dropped off the keys and rental agreement just like they asked. And flew home. Checked my bank account and they had taken out 1149$! For 2 days! I looked at my receipt and I had been c... read more

Isabell K's profile image
Isabell K 
a year ago

I wanted to change the location of the car rental and they can not do that. I offered even an extra payment and she told me that she can not do that. I asked for the supervisor and she said that nobody is available to talk to me. She said they will call me back. Nobody called back. The customer service is terrible. I rented before with ********** and it was never a problem to change the location. They do it even for free. 

Elaine F's profile image
Elaine F 
a year ago

First, poor communication. Hard to get to a person to speak to. Secondly, outrageous added on expenses not explained to you. Clearly, it's all about ripping you off to make a profit. Go elsewhere! 

DELBERT S's profile image
DELBERT S 
a year ago

They lie, do not use their prepay for your car rental, they won't refund your hard earned money in the event of an early return. I will never rent anything from this so called company! No stars. 

Maurice B's profile image
Maurice B 
a year ago

I give this company -5 stars. The CEO talks about change to the company in which, if you ask me it’s going down. I signed up to drive due to I needed a rental to drive for Uber which has a contract with Hertz’s. In the Uber app the pricing for the rental was like $100-$200 difference once you go and pick up a rental through Hertz’s. Well I agree to pay the price of $380 a wk for the first vehicle which I had over 3-4 weeks. Hertz’s also gives you some type of maintenance voucher which they have agreements with CarX, Fireston... read more

Alex R's profile image
Alex R 
a year ago

Hertz is the worst rental company out in the business. They are scam artists, they do not deliver what they advertise, they charge you whatever they want and make up the rules as they go along. I rented an Audi in Lisbon Portugal and received a totally different and lower-class vehicle. They charged me the exchange rate that they desire in that the international exchange rate from euro to U.S. dollar. If you can avoid Hertz in Lisbon or any other part of the world, do it it's going to benefit you, and you will sleep better a... read more

Frequently asked questions about Hertz Car Rental

How is Hertz Car Rental rated?

Hertz Car Rental has a 1.1 star rating with 1,559 reviews. 

When is Hertz Car Rental open?

Hertz Car Rental is closed now. It will open tomorrow at 9:00 a.m. 

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