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Hendrick Toyota Concord
- Car Dealers
- Concord, NC
About this business
Location details
7670 Bruton Smith Blvd, Concord, NC, 28027, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 8:00 p.m. | |
| Tue | 6:00 a.m. to 8:00 p.m. | |
| Wed | 6:00 a.m. to 8:00 p.m. | |
| Thu | 6:00 a.m. to 8:00 p.m. | |
| Fri | 6:00 a.m. to 8:00 p.m. | |
| Sat | 6:00 a.m. to 8:00 p.m. | |
| Sun | 1:00 p.m. to 7:00 p.m. |
Hendrick Toyota Concord is where I go exclusively for the maintenance of my Highlander. I appreciate the service department's professionalism and expertise in keeping my vehicle in great condition. Jay Moore is my service advisor who I work with because of his honesty and personable interaction with me. He does a great job of telling me what services I need done immediately and what services I can postpone so that I can better budget for the costs of keeping my vehicle in the best condition.
**update**. The remainder of the warranty work was completed today. Thank you Jay Moore for your help! As always, excellent service. 8/6/18***** The service department went above and beyond today to help me with several problems. They found that one expensive issue was covered under a special extended warranty!! Thank you guys!!
My husband and I were so excited when we bought our new car Toyota Highlander at Hendrick Toyota Concord back in 2012, and still enjoying it !! We had no problem with our car and our service department guy Jay Moore has been taking care of us since. We been very pleased with the service and will continue coming here.. Thanks !! Rhoda
Very bad experience.. I would not recommend to Hendrick Toyota Concord to anyone. The service center guy was charging us way too much even though we had the coupon. Just for oil change he said that coupon will not work and we have to 100 bucks.. we had to cancel our appointment and have not done the car service there.
I have been taking my car to Hendrick Toyota of Concord for 7 years and have never had a bad experience. My customer service rep, Mr Gonion is so very genuine and I know I can trust him with each experience. He is friendly, attentive to detail and a very good listener. My needs are always met without any pressure. The entire atmosphere is very welcoming as well.
Chip Gonion always goes the extra mile to see that my Prius and I get what we need.
I had a service performed (tire rotation and oil change) only to find out two lug nuts were not tightened completely on the front passenger tire of my car. Luckily the issue was found before any major issue, damage, accident, etc. happened. I don’t understand how a simple step of tightening lug nuts can go not completed.
Service here is great! They take good care of their customers and needs.
Frequently asked questions about Hendrick Toyota Concord
How is Hendrick Toyota Concord rated?
Hendrick Toyota Concord has a 4.8 star rating with 15,691 reviews.
When is Hendrick Toyota Concord open?
Hendrick Toyota Concord is open now. It will close at 8:00 p.m.
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